About Us
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Information Victoria
The fastest way to find State, Local and Federal Government information and services.
Information Victoria is an expert service delivery organisation.
We aim to resolve your Government information needs first time, every time.
Information Victoria is a business unit of the Department of Business and Innovation.
You can get your information the way that suits you:
In Person
We stock a wide variety of Victorian Government publications as well as maps and local histories.
Address: Level 20, 80 Collins Street
Melbourne Victoria 3000
Opening Hours: 9.00 am - 5.00 pm Monday to Friday
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Our Call Centre
Phone: 1300 366 356 (local call cost)
TTY: +61 3 9603 8806 (TTY stands for Text Telephone. It is also sometimes called a TDD, or Telecommunication Device for the Deaf.)
International Number: +61 3 9603 9900
Our experienced staff will provide you with the latest information about government agencies, programs and personnel.
Our Websites
vic.gov.au
Victoria Online is the fastest way for you to find local, state and federal Government information and services.
eGov.vic.gov.au
The eGovernment Resource Centre is the Victorian Government's repository of eGovernment initiatives and international research.
Bookshop.vic.gov.au
Your one stop shop for State Government publications.
We stock a great range of maps, legislation, local histories as well as key Victorian Government publications.
data.vic.gov.au
data.vic.gov.au is your online access point to Victorian Government public sector information.You can search or browse to a variety of datasets in different formats, then you can download the information you need.
We also manage a range of websites and applications designed specifically for the Victorian Public Service. These internal tools provide the Victorian Public Service with easy access to secure collaboration spaces and improved information flow across Victorian Government.
Technology
Supported browsers
Microsoft Windows platform:
- Microsoft Internet Explorer Versions 6 and 7
- Firefox Versions 2 and 3
Apple platform:
- Safari Version 1
Problems may be experienced with early versions of Internet Explorer that do not support web standards for Cascading Style Sheets. Upgrading to a later browser version should solve these problems.
More information:
Supported screen resolutions
The portal has been optimised for screen resolutions of 800 x 600 and 1024 x 768.
Reading PDF documents
On occasion, a web page link on Victoria Online will lead you to an Adobe PDF document. Documents created in PDF (Portable Document Format) need the Adobe PDF Reader to be viewed. If this Reader is not already installed on your computer, you can get it, for free, by clicking on the image below.
Contacts & Services Directory
The Contacts & Services Directory is a guide to the structure, organisations, key people and services in the Victorian Government. Information in the directory is grouped under the four key arms of government: the Governor of Victoria, Departments and other Bodies, Victorian Parliament, and Courts and Tribunals.
Within each group, the information is structured as follows:
- Governor of Victoria - Contains details for the Office of the Governor of Victoria, including key staff.
- Departments and Other Bodies - Victorian Government departments and independent statutory bodies are at the first level of the directory. Associated with each department are Ministers, Parliamentary Secretaries and key staff. Within each department/statutory body there are divisions, branches and related sub-organisations. Where possible, services associated with each department/statutory body are provided.
- Victorian Parliament - Within the Victorian Parliament section there are the Cabinet, Shadow Cabinet, listings of Members of Parliament, Parliamentary Departments and Parliamentary Committees.
- Courts and Tribunals - The Courts and Tribunals group contains entries for the Children's Court of Victoria, the Coroners Court of Victoria, the County Court of Victoria, the Magistrates' Court of Victoria, the Supreme Court of Victoria, Victims of Crime Assistance Tribunal, and the Victorian Civil and Administrative Tribunal.
In addition to contact details and functional descriptions, entries for these organisations also contain contact details for key staff and services.
The information in this online directory is also used to produce the printed directory - Victorian Government Contacts & Services Directory (formerly the Victorian Government Directory).
A mobile version of the Contacts & Services Directory is also available from your mobile device.
Staff Listings
The Contacts & Services Directory is not a list of all Victorian Government public servants: it lists only senior staff information provided by government agencies as well as Members of Parliament and their various roles.
Latest News
The Latest News items generally relate to government information of interest to Victorians, particularly relating to topical matters, current communications campaigns and government related (or sponsored) events.
To have your news item listed on Victoria Online send an email to infovic@dbi.vic.gov.au.
Events Calendar
The Events Calendar lists a range of events throughout Victoria.
The Events Calendar is available to download as iCal. You can download public holidays, school terms or a filtered search (Category, Local Council or Region).
We also recently launched VicEvents - a free Android, iPhone and iPad application than can help you find all types of events within Victoria.
You can suggest an event by completing the online Suggest an Event form. We reserve the right to not publish all events.
Accessibility
The Victoria Online site conforms to W3C's Web Content Accessibility Guidelines at Level AA.
Information on the accessibility of Victoria Online can be found in the Accessibility Statement.
Thesaurus
The Victoria Online Thesaurus was developed to improve information discovery within the Victoria Online search facility. It is a subject based natural language tool providing high level descriptors for government. The thesaurus is being used to ensure consistency of language in cataloguing government websites and to assist users in narrowing their search result. The thesaurus is publicly available at the eGovernment Resource Centre - Victoria Online Thesaurus.
Employment
Victoria Online has no current employment vacancies.
For employment opportunities within the Victorian Government see Careers with the Victorian Government.
Publications and media
- Victoria Online
- Victoria Online research papers and publications.
- Department of Business and Innovation Publications
- Department of Business and Innovation corporate-wide publications and links to other publications pages.
- Media Releases
- State Government of Victoria media releases.
Contact us at Victoria Online
Victoria Online welcomes your comments, queries and feedback. The preferred method of contact is by the Victoria Online Feedback Form or by submitting a question on our Got A Question page.
Alternatively, you can Contact Us by mail or telephone.
