Provides information about civil disputes and small claims. Lists things to consider before applying to the Victorian Civil and Administrative Tribunal (VCAT) and information about the hearing process.
Consumer Affairs Victoria (CAV) is a business unit of the Department of Justice. We are Victoria's consumer affairs regulator. We advise and assist on topics including renting and accommodation, estate agents, building, shopping and trading. We license or register and regulate a range of occupations, including estate agents, conveyancers, motor car traders, sex work service providers, owners corporation managers, travel agents, second-hand dealers and pawnbrokers.
Amharic Arabic Burmese Chin Haka Chinese - Traditional Croatian Dinka English Farsi - Persian Greek Italian Karen Korean Macedonian Maltese Nuer Russian Somali Spanish Turkish Vietnamese
The Energy and Water Ombudsman (Victoria) (EWOV) has the power to investigate and resolve disputes between Victorian electricity, gas and water customers and their providers.
Arabic Bosnian Burmese Cantonese Croatian Dinka French Greek Hindi Italian Karen Khmer Korean Macedonian Maltese Mandarin Polish Russian Serbian Spanish Turkish Urdu Vietnamese
Useful links and contact details to help you run your business.
The Tolling Customer Ombudsman (TCO) provides a free and independent alternative dispute resolution process for customers of Breeze, CityLink and EastLink tolling businesses.