Consumer rights & protection
Links
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Civil Disputes (Victorian Civil and Administrative Tribunal)
Provides information about civil disputes and small claims. Lists things to consider before applying to the Victorian Civil and Administrative Tribunal (VCAT) and information about the hearing process.
www.vcat.vic.gov.au/disputes/civil-disputes next -
Consumer Affairs Victoria - home page
Consumer Affairs Victoria (CAV) is a business unit of the Department of Justice. We are Victoria's consumer affairs regulator. We advise and assist on topics including renting and accommodation, estate agents, building, shopping and trading. We license or register and regulate a range of occupations, including estate agents, conveyancers, motor car traders, sex work service providers, owners corporation managers, travel agents, second-hand dealers and pawnbrokers.
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www.consumer.vic.gov.au next -
Energy and Water Ombudsman (Victoria) - home page
The Energy and Water Ombudsman (Victoria) (EWOV) has the power to investigate and resolve disputes between Victorian electricity, gas and water customers and their providers.
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www.ewov.com.au next -
Small business (Consumer Affairs Victoria)
Useful links and contact details to help you run your business.
www.consumer.vic.gov.au/businesses/small-business next -
Tolling Customer Ombudsman (Australia) - home page
The Tolling Customer Ombudsman (TCO) provides a free and independent alternative dispute resolution process for customers of Breeze, CityLink and EastLink tolling businesses.
www.tollingombudsman.com.au next