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Mental Health, Drugs and Regions Division - Contacts and Services Directory (Victoria Online)

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Mental Health, Drugs and Regions Division

The Mental Health, Drugs and Regions division is responsible for the integrated approach to mental health and drugs service planning and delivery across Victoria. The division is also responsible for regional coordination and operational support.

Phone1300 767 299
Postal Address
GPO Box 4057

Hours of AccessMonday to Friday 9:00 am to 5:00 pm
Organisational Units
Category Title Main Phone Description
BranchesAcute and Ambulatory Programs Branch1300 767 299The Acute and Ambulatory Programs Branch is responsible for hospital-based mental health and alcohol and drug treatment service system improvement, data analysis, performance management and reporting, capital and service planning and budget management. This includes the funding and monitoring and specialist mental health services and hospital-based alcohol and drug treatment services delivered in partnership with health services.
• Capital Planning
• Funding Policy & Strategy
• Programs & Performance
• Information Analysis and Reporting
• Service Performance
BranchesClinical Quality & Safety and Chief Psychiatrist1300 767 299The Quality and Safety Branch is responsible for functions associated with the Chief Psychiatrist and the statutory responsibilities under the Mental Health Act 1986, addiction medicine clinical care and advice to government and the sector. The Branch also advises on clinical quality and safety to improve the experience of care and assist Area Mental Health Services in minimising instances of serious adverse events whilst people are in care, as well as consumer and carer engagement to support the integration of recovery and care.
The Branch incorporates the following specialist functions:
• Office of the Chief Psychiatrist
• Office of the Chief Mental Health Nurse
• Senior Medical Adviser (alcohol and other drugs)
• Senior Addiction Medicine Specialist
BranchesCommunity Programs and Prevention Branch03 9096 5236The Community Programs and Prevention Branch is focused on making Alcohol and other Drug (AOD) treatment and community-based Mental Health support services more effective, supporting broader system improvements across the Mental Health and AOD system and the regulation of medicines and poisons.
• Drugs and Poisons Regulation
• National Priorities and Coordination
• Prevention Policy and Research
• System Development and Reform
• Workforce
BranchesDrugs and Poisons Regulation1300 364 545Drugs and Poisons Regulation provides technical and regulatory advice on all aspects of controlled drugs, poisons and therapeutic goods. The unit conducts inspections and issues permits and licences for the manufacture, supply and use of drugs and poisons. The unit is also responsible for monitoring compliance with legislative requirements and prosecuting breaches under the Drugs Poisons and Controlled Substances Act.
BranchesOffice of the Senior Nurse AdvisorThe Office of the Senior Nurse Advisor provides strategic advice to government in relation to all aspects of mental health nursing. This includes representation on a range of advisory and reference groups both within and external to the Department of Health, at State and national levels.
BranchesRegional Coordination03 9096 5976The Regional & Corporate Coordination division is responsible for departmental and health system financial operations, provides leadership and operational support to regions in the provision of local health service planning and health intelligence;along with people and organisational development services for the department.
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Office Locations
Category Title Main Phone Description
Regional OfficesHealth and Aged Care - Barwon South Western Region03 5226 4540The Barwon South Western Region covers south eastern Victoria and is bounded by Lara to the east and the border of South Australia to the west. It is geographically diverse including the larger regional centres of Geelong and Warrnambool as well as coastal and inland towns and rural communities. Barwon South Western contains the nine local government areas of Greater Geelong, Colac-Otway, Surf Coast, Colac-Otway, Corangamite, Moyne, Queenscliffe, Southern Grampians and Glenelg and is one of eight Department of Health regions.
Metropolitan OfficesHealth and Aged Care - Eastern Metropolitan Region1300 360 452The Eastern Metropolitan Region is one of eight Department of Health regions, and includes the established inner suburban areas of Hawthorn, Kew and Camberwell, a strong middle suburban band characterised by Balwyn, Blackburn and Mt Waverley through to large outer metropolitan suburbs such as Ringwood and Boronia. Beyond the outer suburbs are semi-rural and rural townships such as, Healesville, Monbulk and Warburton.
Regional OfficesHealth and Aged Care - Gippsland Region03 5177 2500The Gippsland Region is one of eight Department of Health regions, and covers the area from the Bunyip River in the west to the New South Wales border in the east and from Omeo in the north to Phillip Island in the south. It is geographically diverse including parts of Victoria's alpine areas, some relatively remote farming communities, coastal communities and the regional centres of Wonthaggi, Warragul, Leongatha, Moe, Morwell, Traralgon, Sale and Bairnsdale. The Gippsland region includes the six local government areas of Bass Coast, South Gippsland, Baw Baw, Latrobe, Wellington and East Gippsland.
Regional OfficesHealth and Aged Care - Grampians Region03 5333 6530The Grampians Region covers the area from Bacchus Marsh in the east to the South Australian border in the west, and from Patchewollock in the north to Lake Bolac in the south. It is geographically diverse including the Grampians, relatively remote farming communities, the major regional centre of Ballarat and smaller communities of Horsham, Stawell and Ararat.
Regional OfficesHealth and Aged Care - Hume RegionThe Hume Region covers north eastern Victoria and the Goulburn Valley and is bounded by the Murray River to the north and metropolitan Melbourne rural fringe to the south. It is geographically diverse including major parts of Victoria's alpine areas, some relatively remote farming communities and the major regional centres of Wodonga, Wangaratta and Shepparton. Hume contains twelve local government areas and is one of eight DH regions.
Regional OfficesHealth and Aged Care - Loddon Mallee Region03 5434 5555The Loddon Mallee Region is one of eight Department of Health regions, covering north western Victoria bounded by the South Australian border to the north west;the Murray River to the north and the Macedon Ranges to the south east. The Loddon Mallee region covers an area of 58,961 square kilometres and includes ten local government areas;Macedon Ranges, Mount Alexander, Central Goldfields, Campaspe, Gannawarra, Loddon and Buloke;Greater Bendigo;Swan Hill and Mildura.
Metropolitan OfficesHealth and Aged Care - North and West Metropolitan Region1300 360 408The North and West Metropolitan Region covering the northern and western suburbs of Melbourne is the most populous and diverse region spanning from the Melbourne CBD to the outer northern and western suburbs. It covers an area of 2,981 square kilometres and includes fourteen local government areas;Brimbank, Melton, Hobsons Bay, Maribyrnong, Wyndham, Banyule, Darebin, Nillumbik, Melbourne, Moreland, Moonee Valley, Yarra, Hume and Whittlesea. NWMR also has four of the six designated Growth Areas in Melbourne, and its population is forecast to grow by over 20 per cent to over two million by 2020.
Metropolitan OfficesHealth and Aged Care - Southern Metropolitan Region03 8710 2840The Southern Metropolitan Region Department of Health works closely with service partners to provide high quality health and aged care services to improve the health and well-being of all Victorians. The Region is one of eight within the Department of Health and covers the area from South Melbourne down to the Mornington Peninsula and east to Melbourne's growth corridors of Casey and Cardinia. The Southern Metropolitan region is home to a quarter of the States population and covers an area of approximately 2886 square kilometres including ten local government areas;these are Port Phillip, Stonnington, Glen Eira, Bayside, Kingston, Greater Dandenong, Frankston, Casey, Mornington Peninsula and Cardinia.
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Category Title Name Main Phone
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Staff Members
Category Title Name Main Phone
Key StaffActing Executive DirectorPaul Smith03 9096 1314
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Category Title Name Main Phone
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Category Title Main Phone Description
ServicesDirectLine1800 888 236A 24 hour telephone service which provides anyone in the community with access to drug and alcohol counselling, information and referral to services. DirectLine is a free service (for landline and payphones) and is anonymous and confidential.
ServicesDrug and alcohol clinical advisory service1800 812 804A 24 hour telephone service which provides health professionals with advice on the clinical management of drug and alcohol issues.
ServicesDrug Info1300 85 85 84A telephone information service targeted to AOD health service professionals and other people interested in obtaining relevant, up to date and evience-based information about alcohol and other drugs - including drug prevention, newsletters, factsheets, pamphlets and research reports. Within Victoria, a library service is also available, offering assistance with research.
ServicesFamily drug help and helpline1300 660 068Family Drug Help is a Victorian service which provides advice and support for people concerned about a relative or friend using alcohol or other drugs.
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