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VicRoads

VicRoads role is to contribute to the social, economic and environmental development of Victoria and Australia by managing Victoria's road system and its use as an integral part of the overall transport network.

Phone03 9854 2666
Alternate Phone13 11 71 (Customer service)
TTY1300 652 321
Website http://www.vicroads.vic.gov.au/
Address
Postal Address



60 Denmark Street
Kew
Victoria

3101
Hours of AccessCustomer Service Centre opening hours are: 8.30am - 4.30pm Monday to Friday.
Twitter Page https://twitter.com/vicroads
Facebook Page http://www.facebook.com/VicRoadsCS?v=wall&intcmp=HPI00009
YouTube Page http://www.youtube.com/vicroads
Organisational Units
Category Title Main Phone Description
Other BodiesVictorian Bicycle Advisory Council03 9854 2176The Victorian Bicycle Advisory Council (VBAC) oversees the management and development of cycling in Victoria. It provides VicRoads strategic policy and program advice on cycling issues.
Other BodiesVictorian Road Based Public Transport Advisory Council03 9854 1904The Victorian Road Based Public Transport Advisory Council (VRBPTAC) provides advice to VicRoads on matters relating to the management of roads for trams, buses and taxis.
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Office Locations
Category Title Main Phone Description
Regional OfficesAdministrative office - Eastern Regional OfficeThis is an administrative office only and does not conduct registration and licensing transactions.
Metropolitan OfficesAdministrative office - Metropolitan North-West Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Metropolitan OfficesAdministrative office - Metropolitan South-East Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Regional OfficesAdministrative office - North Eastern Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Regional OfficesAdministrative office - Northern Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Regional OfficesAdministrative office - South-Western Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Regional OfficesAdministrative office - Western Regional Office13 11 71This is an administrative office and conducts registration and licensing transactions.
Customer Service CentresArarat Customer Service Centre13 11 71No high risk vehicle registrations, No heavy vehicle driving tests, All other services provided.
Customer Service CentresBairnsdale Customer Service Centre13 11 71No over dimensional permits issued, No Tow truck registrations, No heavy vehicle driving tests, All other services provided.
Customer Service CentresBallarat Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresBenalla Customer Service Centre13 11 71No high risk vehicle registrations, No heavy vehicle driving tests, All other services provided.
Customer Service CentresBendigo Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresBroadmeadows Customer Service Centre13 11 71Register Tow Trucks, Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresBundoora Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle licence testing, No heavy vehicle registrations, All other services provided.
Customer Service CentresBurwood East Customer Service Centre13 11 71No heavy vehicle driving tests, No heavy vehicle registrations, All other services provided.
Customer Service CentresCamberwell Customer Service Centre13 11 71No vehicle inspections, No driving tests, No transactions that requires the vehicle to be sighted (eg. change of engine, removal of defect notices), All other services provided.
Customer Service CentresCarlton Customer Service Centre13 11 71No heavy vehicle driving tests, No heavy vehicle registrations, All other services provided.
Customer Service CentresCobram Customer Service Centre13 11 71No high risk vehicle registrations, No heavy vehicle driving tests, All other services provided.
Customer Service CentresColac Customer Service Centre13 11 71No High risk registrations, No heavy vehicle driving tests, All other services provided.
Customer Service CentresDandenong Customer Service Centre13 11 71No heavy vehicle driving tests, All other services provided.
Customer Service CentresDromana Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, No heavy vehicle registrations, All other services provided. Light vehicle & light trailer inspections only.
Customer Service CentresEchuca Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresFrankston Customer Service Centre13 11 71Register Tow Trucks, Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresGeelong Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresHamilton Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, No high risk vehicle registrations, All other services provided.
Customer Service CentresHoppers Crossing Customer Service Centre13 11 71No heavy vehicle driving tests, No heavy vehicle registrations, All other services provided.
Customer Service CentresHorsham Customer Service Centre13 11 71No heavy vehicle driving tests, All other services provided.
Customer Service CentresKyneton Customer Service Centre13 11 71Proof of Age Card (photo point location), No high risk vehicle registrations, No heavy vehicle registrations, All other services provided.
Customer Service CentresLeongatha Customer Service Centre13 11 71No over dimensional permits issued, No heavy vehicle driving tests, All other services provided.
Customer Service CentresMelton Customer Service Centre13 11 71No heavy vehicle driving tests, No heavy vehicle registrations, No interpreter assisted tests, All other services provided.
Customer Service CentresMildura Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Metropolitan OfficesMooroolbark (Licence Testing Centre only)13 11 71Licence Testing Centre Only, Licence testing by appointment only, No other services provided. Other registration and licensing services offered at nearest Customer Service Centre at Burwood East.
Customer Service CentresMorwell Customer Service Centre13 11 71No heavy vehicle driving tests, No over dimensional permits issued, All other services provided.
Metropolitan OfficesOakleigh South (Licence Testing Centre only)13 11 71Licence Testing Centre Only, Licence testing by appointment only, No other services provided, Other registration and licensing services offered at nearest Customer Service Centre at Oakleigh South.
Customer Service CentresOakleigh South Customer Service Centre13 11 71No heavy vehicle driving tests, No heavy vehicle registrations, No trailer registrations, All other services provided.
Metropolitan OfficesPakenham (Licence Testing Centre only)13 11 71Licence Testing Centre Only, Licence testing by appointment only, No other services provided, Other registration and licensing services offered at nearest Customer Service Centre at Dandenong.
Customer Service CentresPortland Customer Service Centre13 11 71No high risk vehicle registrations, No heavy vehicle driving tests, All other services provided.
Project OfficesProject office - Eastern Projects03 9872 7000This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - Geelong Ring Road Project03 4243 3800This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - Information and Technology Projects03 9935 4160This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - M80 Ring Road Upgrade03 9094 4600This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - SmartBus Program03 9091 8300This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - South Eastern Projects03 9703 5999This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - Think Tram Program03 9091 8300This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - Western Highway Project03 5309 1050This is an administrative office only and does not conduct registration and licensing transactions.
Project OfficesProject office - Western Projects03 9217 6500This is an administrative office only and does not conduct registration and licensing transactions.
Customer Service CentresSale Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresSeymour Customer Service Centre13 11 71No heavy vehicle driving tests, All other services provided.
Customer Service CentresShepparton Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Customer Service CentresSunbury Customer Service Centre13 11 71Proof of Age Card (photo point location),No heavy vehicle driving tests, No heavy vehicle registrations, No interpreter assisted tests, All other services provided.
Customer Service CentresSunshine Customer Service Centre13 11 71Proof of Age Card (photo point location),No heavy vehicle driving tests, No heavy vehicle registrations, All other services provided.
Customer Service CentresSwan Hill Customer Service Centre13 11 71No heavy vehicle driving tests, All other services provided.
Customer Service CentresWangaratta Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided. Light Trailer and Heavy Vehicle registrations by appointment through Customer Service Centre only.
Customer Service CentresWarragul Customer Service Centre13 11 71No heavy vehicle driving tests, All other services provided.
Customer Service CentresWarrnambool Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
Metropolitan OfficesWerribee (Licence Testing Centre only)13 11 71Licence Testing Centre Only, Licence testing by appointment only, No other services provided, Other registration and licensing services offered at nearest Customer Service Centre at Hoppers Crossing.
Customer Service CentresWodonga Customer Service Centre13 11 71Proof of Age Card (photo point location), No heavy vehicle driving tests, All other services provided.
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Ministers
Category Title Name Main Phone
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Staff Members
Category Title Name Main Phone
Key StaffChief Executive13 11 71
Key StaffFreedom of Information - Officer03 9854 2331
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Ministers
Category Title Name Main Phone
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Services
Category Title Main Phone Description
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