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VicRoads

VicRoads plans, develops and manages the arterial road network and delivers road safety initiatives and customer focused registration and licensing services.

Phone03 9854 2666
Alternate Phone13 11 71 (Customer service)
TTY1300 652 321
Website http://www.vicroads.vic.gov.au/
Address
Postal Address



60 Denmark Street
Kew
Victoria

3101
Hours of AccessCustomer Service Centre opening hours are: 8.30am - 4.30pm Monday to Friday.
Twitter Page https://twitter.com/vicroads
Facebook Page http://www.facebook.com/pages/VicRoads/107728142584043?ref=ts
YouTube Page http://www.youtube.com/vicroads
Organisational Units
Category Title Main Phone Description
Other BodiesVictorian Bicycle Advisory Council03 9854 2176The Victorian Bicycle Advisory Council (VBAC) oversees the management and development of cycling in Victoria. It provides VicRoads strategic policy and program advice on cycling issues.
Other BodiesVictorian Road Based Public Transport Advisory Council03 9854 1904The Victorian Road Based Public Transport Advisory Council (VRBPTAC) provides advice to VicRoads on matters relating to the management of roads for trams, buses and taxis.
Other BodiesVictorian Road Freight Advisory Council03 9854 2901The Victorian Road Freight Advisory Council (VRFAC) is an advisory body that provides advice to VicRoads on the development, planning, regulation and operation of road freight services in Victoria. It comprises members from industry and government.
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Office Locations
Category Title Main Phone Description
Customer Service CentresArarat Customer Service Centre13 11 71No high risk vehicle registrations, Proof of age card photo point, Accredited bus plates available, All other services provided.
Customer Service CentresBairnsdale Customer Service Centre13 11 71No tow truck registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresBallarat Customer Service Centre13 11 71Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresBenalla Customer Service Centre13 11 71No high risk vehicle registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresBendigo Customer Service Centre13 11 71Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresBroadmeadows Customer Service Centre13 11 71Tow truck registrations, Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, Taxi registration inspections, All other services provided.
Customer Service CentresBundoora Customer Service Centre13 11 71Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Accredited bus plates available, All other services provided.
Customer Service CentresBurwood East Customer Service Centre13 11 71No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Accredited bus plates available, Taxi registration inspections, All other services provided.
Customer Service CentresCamberwell Customer Service Centre13 11 71No vehicle inspections, No driving tests, No transactions that requires the vehicle to be sighted (eg. change of engine, removal of defect notices), All other services provided.
Customer Service CentresCarlton Customer Service Centre13 11 71No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, Taxi registration inspections, All other services provided.
Customer Service CentresCobram Customer Service Centre13 11 71No high risk vehicle registrations, Proof of age card photo point, All vehicle type inspections, All other services provided.
Customer Service CentresColac Customer Service Centre13 11 71Proof of age card photo point, No high risk vehicle registrations, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresDandenong Customer Service Centre13 11 71Proof of age card photo point, All vehicle type inspections, All other services provided.
Customer Service CentresDromana Customer Service Centre13 11 71Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, All other services provided.
Project OfficesEastern Projects Office03 9872 7000Administrative office only. No registration and licensing transactions.
Regional OfficesEastern Regional Office13 11 70Administrative office only. No registration and licensing transactions.
Customer Service CentresEchuca Customer Service Centre13 11 71Proof of age card photo point, All vehicle type inspections, Accredited bus plates available, All other services provided.
Customer Service CentresFrankston Customer Service Centre13 11 71Tow truck registrations, Proof of age card photo point, Accredited bus plates available, All vehicle type inspections, All other services provided.
Customer Service CentresGeelong Customer Service Centre13 11 71Proof of age card photo point, All vehicle type inspections, All other services provided.
Customer Service CentresHamilton Customer Service Centre13 11 71Proof of age card photo point, All other services provided, Accredited bus plates available, All vehicle type inspections.
Customer Service CentresHeatherton Customer Service Centre13 11 71No heavy vehicle registrations/inspections, No trailer registrations, Accredited bus plates available, All other services provided.
Customer Service CentresHoppers Crossing Customer Service Centre13 11 71Accredited bus plates available, No driving tests, No heavy vehicle registrations/inspections, Defect notice clearance for heavy vehicles with RWC only, All other services provided.
Customer Service CentresHorsham Customer Service Centre13 11 71Accredited bus plates available, All vehicle type inspections, All other services provided.
Project OfficesInformation and Technology Projects03 9935 4160Administrative office only. No registration and licensing transactions.
Project OfficesIntegrated Transport Projects03 9811 8205Administrative office only. No registration and licensing transactions.
Metropolitan OfficesKew Head Office13 11 71Administrative office only. No registration and licensing transactions.
Customer Service CentresKyneton Customer Service Centre13 11 71Accredited bus plates available, Proof of age card photo point, No high risk vehicle registrations, No heavy vehicle registrations/inspections, All other services provided.
Customer Service CentresLeongatha Customer Service Centre13 11 71Accredited bus plates available, All vehicle type inspections, All other services provided.
Project OfficesM80 Ring Road Upgrade03 9094 4600Administrative office only. No registration and licensing transactions.
Customer Service CentresMelton Customer Service Centre13 11 71No heavy vehicle registrations/inspections, No light trailer appointments, No interpreter assisted tests, Defect notice clearance for heavy vehicles with RWC only, All other services provided.
Metropolitan OfficesMetropolitan North West Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Metropolitan OfficesMetropolitan South East Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Customer Service CentresMildura Customer Service Centre13 11 71Proof of age card photo point, Accredited bus plates available, All vehicle type inspections, All other services provided.
Metropolitan OfficesMooroolbark Licence Testing Centre13 11 71Licence Testing Centre Only, Interstate licence changeovers by appointment only, Learner permit and Hazard Perception testing, Licence testing by appointment only.
Customer Service CentresMorwell Customer Service Centre13 11 71Accredited bus plates available, All vehicle type inspections, All other services provided.
Regional OfficesNorth Eastern Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Regional OfficesNorthern Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Metropolitan OfficesPakenham Licence Testing Centre13 11 71Licence Testing Centre Only, Licence testing by appointment only, Learner permit and Hazard Perception testing, Interstate licence changeovers by appointment only.
Customer Service CentresPortland Customer Service Centre13 11 71No high risk vehicle registrations, Accredited bus plates available, All other services provided, All vehicle type inspections.
Customer Service CentresSale Customer Service Centre13 11 71Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Customer Service CentresSeymour Customer Service Centre13 11 71Accredited bus plates available, All vehicle type inspections, All other services provided.
Customer Service CentresShepparton Customer Service Centre13 11 71Accredited bus plates available, Proof of age card photo point, All vehicle type inspections, All other services provided.
Project OfficesSouth Eastern Projects Office03 9703 5999Administrative office only. No registration and licensing transactions.
Project OfficesSouth Western Project Office03 4243 3800Administrative office only. No registration and licensing transactions.
Regional OfficesSouth Western Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Customer Service CentresSunbury Customer Service Centre13 11 71Proof of age card photo point, No heavy vehicle registrations/inspections, No high risk vehicle registrations, All other services provided.
Customer Service CentresSunshine Customer Service Centre13 11 71Proof of age card photo point, No heavy vehicle registrations/inspections, Light vehicle & light trailer inspections only, All other services provided.
Customer Service CentresSwan Hill Customer Service Centre13 11 71Accredited bus plates available, All other services provided, All vehicle type inspections.
Customer Service CentresWangaratta Customer Service Centre13 11 71Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Customer Service CentresWarragul Customer Service Centre13 11 71Accredited bus plates available, All other services provided, All vehicle type inspections.
Customer Service CentresWarrnambool Customer Service Centre13 11 71Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
Metropolitan OfficesWerribee Licence Testing Centre13 11 71Licence Testing Centre Only, Learner permit and Hazard Perception testing, Interstate licence changeovers by appointment only, Services provided by appointment only.
Project OfficesWestern Highway Project Office03 5309 1050Administrative office only. No registration and licensing transactions.
Regional OfficesWestern Regional Office13 11 71Administrative office only. No registration and licensing transactions.
Customer Service CentresWodonga Customer Service Centre13 11 71Proof of age card photo point, Accredited bus plates available, All other services provided, All vehicle type inspections.
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Ministers
Category Title Name Main Phone
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Staff Members
Category Title Name Main Phone
Key StaffChief ExecutiveJohn Merritt13 11 71
Key StaffFreedom of Information - Officer03 9854 2331
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Ministers
Category Title Name Main Phone
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Services
Category Title Main Phone Description
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