Department of Education and Early Childhood Development
The Department of Education and Early Childhood Development (DEECD) brings together a range of services for Victorian children, young people and adults. We are committed to ensuring a high quality and coherent birth through adulthood learning and development system to build the capacity of every Victorian.
| Category | Title | Main Phone | Description |
|---|---|---|---|
| Other Bodies | Adult Multicultural Education Services | 13 26 37 | Adult Multicultural Education Services (AMES) is the largest provider of English language and Settlement services in Victoria, in addition to being a major supplier of specialist employment and training services in Melbourne. |
| Other Bodies | Centre for Adult Education | 03 9652 0611 | CAE provides learning to the Victorian community through a wide range of programs and services. |
| Other Bodies | Children's Services Coordination Board | The Children's Services Coordination Board brings together key decision makers in government departments to ensure the coordination of activities affecting children. | |
| Other Bodies | Merit Protection Boards | 03 9651 0290 | The Merit Protection Boards (MPBs) hear grievances/appeals from members of the teaching service and public sector personnel across the Department in relation to transfer/promotion, general/personal, discipline, sexual harassment and discrimination. |
| Central Offices | Office for Children and Portfolio Coordination | 03 9637 2000 | The Office for Children and Portfolio Coordination supports the delivery of the Government's agenda for an integrated Department, focused on the learning, development, health and wellbeing of all young Victorians from birth to adulthood. |
| Central Offices | Office for Government School Education | 03 9637 2000 | The Office for Government School Education (OGSE) is responsible for management, coordination and implementation of high quality government school education across the state of Victoria. OGSE aims to improve the educational outcomes of all students in government schools by addressing variations in school performance across the State, developing skilled school leaders, teachers, education support staff and school councillors, and strengthening parent and community engagement. |
| Central Offices | Office for Policy, Research and Innovation | 03 9637 2000 | The Office for Policy, Research and Innovation leads the Department's policy development, research and innovation activities. It conducts major research to help develop the Department's longer term strategic policy for all facets of education, including early childhood, government and non-government schools. |
| Central Offices | Office for Resources and Infrastructure | 03 9637 2000 | The Office of Resources and Infrastructure (ORI) is responsible for the development and implementation of resource and infrastructure policies and procedures for the Department in the areas of finance, infrastructure, information technology, human resources and corporate services. |
| Central Offices | Office for Skills Victoria | 03 9651 9999 | Skills Victoria provides strategic advice and analysis of Victoria's skills need, and acts as the system managers for the vocational education and training sector. |
| Other Bodies | Victorian Children's Council | The Victorian Children's Council is an important source of advice to government on all matters relating to children aged 0-18 years in Victoria. | |
| Other Bodies | Victorian Curriculum and Assessment Authority | 03 9651 4300 | The Victorian Curriculum and Assessment Authority (VCAA) is responsible for providing high-quality curriculum and assessment programs. It develops curriculum, assesses student learning and monitors student achievement, and conducts research leading to innovative educational programs. |
| Other Bodies | Victorian Institute of Teaching | 03 8601 5800 | The Victorian Institute of Teaching is an independent statutory authority for the regulation and promotion of the teaching profession in Victoria. |
| Other Bodies | Victorian Registration and Qualifications Authority | 03 9637 2806 | The Victorian Registration and Qualifications Authority (VRQA) accredits qualifications and is the regulator of government and non-government schools, vocational education and training providers (including TAFEs) and higher education providers (except established universities). |
| Other Bodies | Victorian Skills Commission | 03 9637 2642 | Provides advice to Government on post compulsory education and training, funding for training and further education, regulates the apprenticeship and traineeship system, and supports the Local Learning and Employment Networks. |
| Category | Title | Main Phone | Description |
|---|---|---|---|
| Regional Offices | Barwon South Western Region | 03 5225 1000 | |
| Metropolitan Offices | Eastern Metropolitan Region | 03 9265 2400 | |
| Regional Offices | Gippsland Region | 03 5127 0400 | |
| Regional Offices | Grampians Region | 03 5337 8444 | |
| Regional Offices | Hume Region | 03 5761 2100 | |
| Regional Offices | Loddon Mallee Region - Bendigo | 03 5440 3111 | |
| Metropolitan Offices | Northern Metropolitan Region | 03 9488 9488 | |
| Metropolitan Offices | Southern Metropolitan Region | 03 9794 3555 | |
| Metropolitan Offices | Western Metropolitan Region | 03 9291 6500 |
| Category | Title | Name | Main Phone |
|---|---|---|---|
| Ministers | Minister for Children and Early Childhood Development | The Hon. Wendy Lovell, MLC | 03 9096 0301 |
| Ministers | Minister for Education | The Hon. Martin Dixon, MP | 03 9637 3196 |
| Ministers | Minister for Higher Education and Skills | The Hon. Peter Hall, MLC | 03 9637 3300 |
| Ministers | Minister responsible for the Teaching Profession | The Hon. Peter Hall, MLC | 03 9637 3300 |
| Category | Title | Name | Main Phone |
|---|---|---|---|
| Key Staff | Secretary | Richard Bolt | 03 9637 2000 |
| Key Staff | Freedom of Information - Principal Officer | Richard Bolt | 03 9637 2000 |
| Key Staff | Freedom of Information - Authorised Officer | 03 9637 2670 | |
| Parliamentary Secretaries | Parliamentary Secretary for Education | Mrs Inga Peulich, MLC | 03 9772 1366 |
| Category | Title | Name | Main Phone |
|---|
| Category | Title | Main Phone | Description |
|---|---|---|---|
| Services | Apprenticeship Administration Information Line | 1300 722 603 | Enquiries about apprenticeships and traineeships. |
| Services | Apprenticeship Trade Bonus Hotline | 1300 855 282 | Enquiries about the Apprenticeship Trade Bonus. |
| Services | Children's Services Regulations Enquiry Line | 1300 307 415 | This line provides information about licensing and monitoring requirements for children's services. Outside office hours it is possible to leave a message and someone will get back to your enquiry. |
| Services | Early Childhood Workforce Initiative Line | 1300 651 662 | The Early Childhood Workforce Initiative Line is specifically for early childhood teachers and practitioners and provides information about available scholarships, incentives and rural grants. |
| Services | Education Maintenance Allowance | 1800 809 834 | The Education Maintenance Allowance (EMA) provides assistance to lower income families to help with the costs associated with sending their children to school. |
| Services | EduMail Enquiries | 1800 641 943 | The DEECD Service Gateway is for Department staff only experiencing difficulties logging onto EduMail, accessing the Schools Bulletin or Corporate Bulletin, or being included in appropriate email distribution lists. |
| Services | Find an Early Childhood Service or School | Search for Maternal and Child Health (MCH) services, kindergartens and government schools across Victoria. | |
| Services | Historical School Records | 03 9637 3306 | Archives and Records Management provides information on accessing historical school records. |
| Services | Human Resources (HRweb) | HRweb provides comprehensive human resources information and support services for teachers, early childhood workers and other Department staff. | |
| Services | Information and Referral Service | 1800 809 834 | This service provides general information on ‘education and development’ in Victoria - early childhood, school and higher education. It also provides 24 hour recorded information: Term dates for Victoria to 2015, contact details for DEECD Regional Office, special education events and dates and term dates for other States and Territories. |
| Services | Maternal and Child Health Line | 13 22 29 | The Maternal and Child Health Line provides access to information, support and guidance regarding child health, nutrition, breast feeding, maternal and family health and parenting. The service is available to families with children from birth to school age and is staffed by qualified maternal and child health nurses. |
| Services | Parent Complaints - Child Care or Children's Services | 1300 307 415 | If you are concerned about a licensed children's service, you should raise your concerns with the proprietor in the first instance. The proprietor may be the licensee of the service, any person who controls or manages the service or a staff member at the service. |
| Services | Parent Complaints - Schools | This information is to assist parents who want to raise a concern or make a complaint that is related to their child’s education or school. | |
| Services | Parentline | 13 22 89 | Parentline provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years. Professional counsellors are able to explore a variety of issues that impact on parenting and relationships. Parentline can provide contact details for community services. Parentline respects the confidentiality and right to privacy of callers. |
| Services | Recruitment Online | 1800 641 943 | Recruitment Online provides assistance and advice on the DEECD online recruitment system. |
| Services | School Start Bonus | 1800 809 834 | The School Start Bonus helps to meet the costs of buying school uniforms, sports uniforms, school bags and other school items so that your child gets the best possible start to school. |
| Services | Skills Victoria Help Hub | 1300 842 754 | Enquiries about The Victorian Training Guarantee, including login queries to the Skills Victoria Training System (SVTS). |
| Services | TAFE and Training Line | 131 823 | Information about TAFE and training courses. |
| Services | TAFE Courses Directory | 1300 366 356 | The TAFE Courses Directory provides an up-to-date listing of more than 1,800 accredited courses offered in Victoria. |
