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Department of Education and Early Childhood Development - Contacts and Services Directory (Victoria Online)

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Department of Education and Early Childhood Development

The Department of Education and Early Childhood Development (DEECD) brings together a range of services for Victorian children, young people and adults. We are committed to ensuring a high quality and coherent birth through adulthood learning and development system to build the capacity of every Victorian.

Phone03 9637 2000
Alternate Phone1800 809 834
Website http://www.education.vic.gov.au
Organisation Chart http://www.eduweb.vic.gov.au/edulibrary/public/commrel/about/deecdorgchart.pdf
Address
Postal Address
GPO Box 4367



East Melbourne
Victoria
3002
Organisational Units
Category Title Main Phone Description
Other BodiesAdult Multicultural Education Services13 26 37Adult Multicultural Education Services (AMES) is the largest provider of English language and Settlement services in Victoria, in addition to being a major supplier of specialist employment and training services in Melbourne.
Other BodiesCentre for Adult Education03 9652 0611CAE provides learning to the Victorian community through a wide range of programs and services.
Other BodiesChildren's Services Coordination BoardThe Children's Services Coordination Board brings together key decision makers in government departments to ensure the coordination of activities affecting children.
Central OfficesEarly Childhood Development Group03 9637 2000The Early Childhood Development Group focuses on the learning, development and wellbeing of children (0-8 years). It coordinates the Department’s early childhood policy and programs in relation to maternal and child health, kindergarten programs, Early Childhood Intervention Services, Aboriginal early years services, integrated children’s services and infrastructure, school nursing, parenting programs, Best Start, supported playgroups as well as licensing and monitoring of over 4,000 children’s services.
Central OfficesHigher Education and Skills Group03 9651 9999The Higher Education and Skills Group facilitates participation and achievement in senior secondary and tertiary education and training by supporting partnerships between providers, employers and the community and advising on public funding and regulation. It manages the Government-funded training market, public provider governance and accountability, and the apprenticeship system.
Central OfficesInfrastructure and Finance Services Group03 9637 2000The Infrastructure and Finance Services Group develops and implements finance and infrastructure policies, procedures and strategy. The Group provides direct services to the Department’s central office, regional offices and government schools.
Other BodiesMerit Protection Boards03 9651 0290The Merit Protection Boards (MPBs) hear grievances/appeals from members of the teaching service and public sector personnel across the Department in relation to transfer/promotion, general/personal, discipline, sexual harassment and discrimination.
Central OfficesPeople and Executive Services Group03 9637 2000The People and Executive Services Group focuses on people services, stakeholder engagement, legal and ministerial support, probity, audit and risk. The Group provides direct services to the Department’s central office, regional offices and to government schools.
Central OfficesRegional Support Group03 9637 2000The Regional Support Group provides an interface between regions and the Department’s central office. The Group supports regional partnerships, regional early childhood services, schools and other education providers to deliver high quality services and outcomes.
Central OfficesSchool Education Group03 9637 2000The School Education Group develops and implements policy and frameworks to deliver high-quality education in government and non-government schools. The Group supports the development of a high-quality workforce in government schools;facilitate parent and community engagement and focuses on supporting the wellbeing and engagement of all students.
Central OfficesStrategy and Review Group03 9637 2000The Strategy and Review Group develops and provides advice on cross-portfolio strategy on emerging issues and government priorities. The Group also manages intergovernmental and external relations, and captures business analytics to monitor DEECD’s performance and inform decision making.
Other BodiesVictorian Children's CouncilThe Victorian Children's Council is an important source of advice to government on all matters relating to children aged 0-18 years in Victoria.
Other BodiesVictorian Curriculum and Assessment Authority03 9651 4300The Victorian Curriculum and Assessment Authority (VCAA) is responsible for providing high-quality curriculum and assessment programs. It develops curriculum, assesses student learning and monitors student achievement, and conducts research leading to innovative educational programs.
Other BodiesVictorian Institute of Teaching03 8601 5800The Victorian Institute of Teaching is an independent statutory authority for the regulation and promotion of the teaching profession in Victoria.
Other BodiesVictorian Registration and Qualifications Authority03 9637 2806The Victorian Registration and Qualifications Authority (VRQA) accredits qualifications and is the regulator of government, non-government schools and vocational education and training providers (including TAFEs).
Other BodiesVictorian Skills Commission03 9637 2642Provides advice to Government on post compulsory education and training, funding for training and further education, regulates the apprenticeship and traineeship system, and supports the Local Learning and Employment Networks.
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Office Locations
Category Title Main Phone Description
Regional OfficesBarwon South Western Region03 5225 1000
Metropolitan OfficesEastern Metropolitan Region03 9265 2400
Regional OfficesGippsland Region03 5127 0400
Regional OfficesGrampians Region03 5337 8444
Regional OfficesHume Region03 5761 2100
Regional OfficesLoddon Mallee Region - Bendigo03 5440 3111
Metropolitan OfficesNorthern Metropolitan Region03 9488 9488
Metropolitan OfficesSouthern Metropolitan Region03 9794 3555
Metropolitan OfficesWestern Metropolitan Region03 9291 6500
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Ministers
Category Title Name Main Phone
MinistersMinister for Children and Early Childhood DevelopmentThe Hon. Wendy Lovell, MLC03 9096 0301
MinistersMinister for EducationThe Hon. Martin Dixon, MP03 9637 3196
MinistersMinister for Higher Education and SkillsThe Hon. Peter Hall, MLC03 9637 3300
MinistersMinister responsible for the Teaching ProfessionThe Hon. Peter Hall, MLC03 9637 3300
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Staff Members
Category Title Name Main Phone
Key StaffSecretaryRichard Bolt03 9637 2000
Key StaffFreedom of Information - Principal OfficerRichard Bolt03 9637 2000
Key StaffFreedom of Information - Authorised Officer03 9637 2670
Parliamentary SecretariesParliamentary Secretary for EducationMrs Inga Peulich, MLC03 9772 1366
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Ministers
Category Title Name Main Phone
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Services
Category Title Main Phone Description
ServicesApprenticeship Administration Information Line1300 722 603Enquiries about apprenticeships and traineeships.
ServicesApprenticeship Trade Bonus Hotline1300 855 282Enquiries about the Apprenticeship Trade Bonus.
ServicesChildren's Services Regulations Enquiry Line1300 307 415This line provides information about licensing and monitoring requirements for children's services. Outside office hours it is possible to leave a message and someone will get back to your enquiry.
ServicesEarly Childhood Workforce Initiative Line1300 651 662The Early Childhood Workforce Initiative Line is specifically for early childhood teachers and practitioners and provides information about available scholarships, incentives and rural grants.
ServicesEducation Maintenance Allowance1800 809 834The Education Maintenance Allowance (EMA) provides assistance to lower income families to help with the costs associated with sending their children to school.
ServicesEduMail Enquiries1800 641 943The DEECD Service Gateway is for Department staff only experiencing difficulties logging onto EduMail, accessing the Schools Bulletin or Corporate Bulletin, or being included in appropriate email distribution lists.
ServicesFind an Early Childhood Service or SchoolSearch for Maternal and Child Health (MCH) services, kindergartens and government schools across Victoria.
ServicesHistorical School Records03 9637 3306Archives and Records Management provides information on accessing historical school records.
ServicesHuman Resources (HRweb)HRweb provides comprehensive human resources information and support services for teachers, early childhood workers and other Department staff.
ServicesInformation and Referral Service1800 809 834This service provides general information on ‘education and development’ in Victoria - early childhood, school and higher education. It also provides 24 hour recorded information: Term dates for Victoria to 2015, contact details for DEECD Regional Office, special education events and dates and term dates for other States and Territories.
ServicesMaternal and Child Health Line13 22 29The Maternal and Child Health Line provides access to information, support and guidance regarding child health, nutrition, breast feeding, maternal and family health and parenting. The service is available to families with children from birth to school age and is staffed by qualified maternal and child health nurses.
ServicesParent Complaints - Child Care or Children's Services1300 307 415If you are concerned about a licensed children's service, you should raise your concerns with the proprietor in the first instance. The proprietor may be the licensee of the service, any person who controls or manages the service or a staff member at the service.
ServicesParent Complaints - SchoolsThis information is to assist parents who want to raise a concern or make a complaint that is related to their child’s education or school.
ServicesParentline13 22 89Parentline provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years. Professional counsellors are able to explore a variety of issues that impact on parenting and relationships. Parentline can provide contact details for community services. Parentline respects the confidentiality and right to privacy of callers.
ServicesRecruitment Online1800 641 943Recruitment Online provides assistance and advice on the DEECD online recruitment system.
ServicesSchool Start Bonus1800 809 834The School Start Bonus helps to meet the costs of buying school uniforms, sports uniforms, school bags and other school items so that your child gets the best possible start to school.
ServicesSkills Victoria Help Hub1300 842 754Enquiries about The Victorian Training Guarantee, including login queries to the Skills Victoria Training System (SVTS).
ServicesTAFE and Training Line131 823Information about TAFE and training courses.
ServicesTAFE Courses Directory1300 366 356The TAFE Courses Directory provides an up-to-date listing of more than 1,800 accredited courses offered in Victoria.
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