The Australian Charter of Healthcare Rights describes the rights of patients, consumers and other people using the Australian healthcare system.

http://www.health.vic.gov.au...

http://www.health.vic.gov.au/patientcharter/

The Clinical Liaison Service (CLS) is an initiative of the State Coroner's Office and the Victorian Institute of Forensic Medicine (VIFM) to improve patient safety.

http://www.health.vic.gov.au...

http://www.health.vic.gov.au/cls/index.htm

Provides information and links relating to the Victorian Health Records Act 2001.

http://www.health.vic.gov.au...

http://www.health.vic.gov.au/healthrecords/index.htm

The Victorian Patient Satisfaction Monitor (VPSM) monitors the level of adult patient satisfaction with the care and services provided by the State's public acute and sub acute hospitals.

http://www.health.vic.gov.au...

http://www.health.vic.gov.au/patsat/