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Hotlines

Provides a list of Victorian Government call centre hotlines. You can sort hotlines by their name, the responsible government department or agency and their phone number. To sort hotlines, please select the arrow next to the heading in the list below.


Title Department Phone
13FISH Intelligence Reporting Line Department of Environment and Primary Industries 13 34 74
Adult Retrieval Victoria Ambulance Victoria 1300 368 661
Apprenticeship Administration Information Line Department of Education and Early Childhood Development 1300 722 603
Apprenticeship Trade Bonus Hotline Department of Education and Early Childhood Development 1300 855 282
Business Disputes Victorian Small Business Commissioner 13 87 22
Business InfoLine Consumer Affairs Victoria 1300 098 631
Business Victoria Help Line Department of State Development, Business and Innovation 13 22 15
Cancer Council Helpline Cancer Council Victoria 13 11 20
CFA Volunteer Recruitment Country Fire Authority 1800 232 636
Child Protection Crisis Line Department of Human Services 13 12 78
Children's Services Regulations Enquiry Line Department of Education and Early Childhood Development 1300 307 415
Concessions Information Line Department of Human Services 1800 658 521
Consumer affairs - Helpline Consumer Affairs Victoria 1300 55 81 81
Consumer affairs - Koori Helpline Consumer Affairs Victoria 1300 661 511
Crime Stoppers Victoria Police 1800 333 000
Dangerous Dog Hotline Department of Environment and Primary Industries 1300 101 080
Dial Before You Dig Energy Safe Victoria 1100
DirectLine Department of Health 1800 888 236
Disaster Legal Help Victoria Legal Aid 1800 113 432
Dob in a scam Consumer Affairs Victoria 1300 55 81 81
Dob in an unlicensed motor car trader Consumer Affairs Victoria 1800 351 591
Dob in travelling con men Consumer Affairs Victoria 1300 133 408
Drug and Alcohol Clinical Advisory Service Department of Health 1800 812 804
Drug Info Department of Health 1300 85 85 84
Early Childhood Workforce Initiative Information Line Department of Education and Early Childhood Development 1300 651 662
Emergency Animal Disease Hotline Department of Environment and Primary Industries 1800 675 888
Energy Safe Victoria - Electricity emergencies Energy Safe Victoria 1800 000 922
Energy Safe Victoria - Gas emergencies Energy Safe Victoria 132 771
EPA Victoria - General enquiries (24 hours) EPA Victoria 1300 372 842
Exotix Plant Pest Hotline (business hours) Department of Environment and Primary Industries 1800 084 881
Family drug help and helpline Department of Health 1300 660 068
Food Safety Hotline Department of Health 1300 364 352
Gambler's Help Victorian Responsible Gambling Foundation 1800 858 858
Gambler's Help Youthline Victorian Responsible Gambling Foundation 1800 262 376
Hazelwood Mine Fire Inquiry Department of Premier and Cabinet 1300 442 972
Healthy Together Healthy Eating Advisory Service Department of Health 1300 225 288
Hoon Hotline Victoria Police 1800 333 000
Immunisation Department of Health 1300 882 008
Legal Help Victoria Legal Aid 1300 792 387
Legionella Program Department of Health 1800 248 898
Local Government Investigations and Compliance Inspectorate - Complaints Department of Transport, Planning and Local Infrastructure 1800 469 359
Maternal and Child Health Line Department of Education and Early Childhood Development 13 22 29
Mental Health Complaints Commissioner Mental Health Complaints Commissioner 1800 246 054
NAPLAN Helpdesk Victorian Curriculum and Assessment Authority 1800 648 637
Notifying Infectious Diseases Department of Health 1300 651 160
Number plate sales VicRoads 1300 660 417
NURSE-ON-CALL Department of Health 1300 606 024
Parentline Department of Education and Early Childhood Development 13 22 89
Pest Control Program Department of Health 1300 887 090
Public Transport Victoria Public Transport Victoria 1800 800 007
Racing Integrity Hotline Office of the Racing Integrity Commissioner 1300 227 225
Radiation Safety Hotline Department of Health 1300 767 469
Recruitment Online Department of Education and Early Childhood Development 1800 641 943
Road safety information service VicRoads 1300 360 745
Road, Traffic and Hazardous road conditions (24 hours) VicRoads 13 11 70
Rooming House Hotline Consumer Affairs Victoria 1300 365 814
SAEFVIC: Surveillance of Adverse Events Following Vaccination In the Community Department of Health 1300 882 924
Senior Rights Victoria Senior Victorians 1300 368 821
SES Emergency Contact Victoria State Emergency Service 132 500
TAFE and Training Line Department of Education and Early Childhood Development 131 823
TAFE Courses Directory Department of Education and Early Childhood Development 13 18 23
Taxi Services Commission Taxi Services Commission 1800 638 802
Teachers' Hotline Victorian Institute of Teaching 1300 888 067
Technical enquiries - Building Victorian Building Authority 1300 815 127
Technical enquiries - Plumbing Victorian Building Authority 1300 815 127
The Reading Writing Hotline Department of Education and Early Childhood Development 1300 6555 06
Tobacco Information Line Department of Health 1300 136 775
Toy and Nursery Safety Line Consumer Affairs Victoria 1300 36 48 94
Tuberculosis (TB) Control Program Department of Health   1300 651 160
VICSES Information Line Victoria State Emergency Service 1300 842 737
VICSES Media Line Victoria State Emergency Service 1300 783 933
Victims of Crime Helpline Department of Justice 1800 819 817
Victorian Bushfire Information Line Country Fire Authority 1800 240 667
Victorian Emergency Recovery Information Line Department of Human Services 1300 799 232
Victorian Government Contact Centre Department of State Development, Business and Innovation 1300 366 356
Victorian Poisons Information Centre Department of Health 13 11 26
Victorian Seniors Card Department of Health 1300 797 210
VTAC enquiries Victorian Tertiary Admissions Centre 1300 364 133
VWA Licensing Branch Victorian WorkCover Authority 1300 852 562
Water enquiries - drinking water, recycled water, recreational water, blue-green algae Department of Health 1300 761 874
Water fluoridation Department of Health 1800 651 723
Whistleblower (Complaints & Disputes Info Line) Department of Human Services 1300 131 431
Witness Assistance Service Office of Public Prosecutions Victoria 1800 641 927
Working with Children Check - WWC Check Information Line Department of Justice 1300 652 879
WorkSafe Advisory Service Victorian WorkCover Authority 1800 136 089

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