The Commonwealth Ombudsman assists the Australian community by resolving complaints and fostering good government administration. The Ombudsman's services are free and available to anyone who has a complaint about an Australian Government agency which they have been unable to resolve. The Commonwealth Ombudsman is also the Ombudsman for the Defence Force, Immigration, Law Enforcement, the Postal Industry and the Taxation.

http://www.ombudsman.gov.au...

http://www.ombudsman.gov.au/

The Corporate Integrity, Information and Resolutions Unit (CIIRu) is located within the Portfolio Services Branch of the Department of Human Services (the Department). It has the responsibility for coordinating and managing enquiries and responses in areas of Complaints Management, Fraud Prevention, Ombudsman Review, Privacy, Whistleblowers; and Freedom of Information (FOI).

http://www.dhs.vic.gov.au...

http://www.dhs.vic.gov.au/pdpd/ciiru/

The Energy and Water Ombudsman (Victoria) (EWOV) has the power to investigate and resolve disputes between Victorian electricity, gas and water customers and their providers.

http://www.ewov.com.au...

http://www.ewov.com.au/

The Legal Services Commissioner is responsible for the receipt, investigation and resolution of any complaints against lawyers, as well as mediation of disputes between lawyers and their clients.

http://www.lsc.vic.gov.au...

http://www.lsc.vic.gov.au/

Gives information about the role and responsibilities of the Ombudsman to provide a free investigative service and monitor complaints made by the general public about Victorian government departments, agencies and statutory bodies.

http://www.ombudsman.vic.gov.au...

http://www.ombudsman.vic.gov.au/

The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry.

http://www.pio.gov.au...

http://www.pio.gov.au/

The Private Health Insurance Ombudsman (PHIO) provides private health insurance members with an independent service for health insurance problems and enquiries.

http://www.phio.org.au...

http://www.phio.org.au/index.html

The Public Transport Ombudsman deals with complaints about Victorian public transport that members of the community have been unable to resolve directly with the public transport operators.

http://www.ptovic.com.au...

http://www.ptovic.com.au/

CityLink customers may complain to the Transurban Customer Ombudsman about any grievances they may have concerning CityLink.

http://www.transurbanombudsman.com.au...

http://www.transurbanombudsman.com.au/default.htm