Consumer information
Links
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Advice in a disaster (Consumer Affairs Victoria)
Information about your rights and obligations in the event of a disaster.
www.consumer.vic.gov.au/resources-and-education/advice-in-a-disaster next -
Consumer Affairs Victoria - home page
Consumer Affairs Victoria (CAV) is a business unit of the Department of Justice. We are Victoria's consumer affairs regulator. We advise and assist on topics including renting and accommodation, estate agents, building, shopping and trading. We license or register and regulate a range of occupations, including estate agents, conveyancers, motor car traders, sex work service providers, owners corporation managers, travel agents, second-hand dealers and pawnbrokers.
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www.consumer.vic.gov.au next -
Consumers with a disability (Consumer Affairs Victoria)
Provides information about problems affecting consumers with a disability; how to protect your rights; how we can assist you; Easy English Factsheets; and organisations that assist consumers with a disability.
www.consumer.vic.gov.au/resources-and-education/consumers-with-a-disability next -
Find your nearest office (Consumer Affairs Victoria)
Consumer Affairs Victoria has metropolitan and regional offices, and a mobile service that visits rural communities regularly.
www.consumer.vic.gov.au/contact-us/find-your-nearest-office next -
Forms and publications (Consumer Affairs Victoria)
Lists forms and publications produced by Consumer Affairs Victoria.
www.consumer.vic.gov.au/resources-and-education/forms-and-publications next -
Managing debt (Consumer Affairs Victoria)
For free advice about a debt problem or to find a financial counsellor, call Consumer Affairs Victoria on 1300 55 81 81.
www.consumer.vic.gov.au/resources-and-education/managing-debt next -
MoneyHelp (Victoria) - home page
The MoneyHelp website provides free, confidential and independent financial advice to Victorians in need. It offers tools and advice to help Victorians manage their money and debt, including information on how to prepare and maintain a budget and debt management plan.
www.moneyhelp.org.au next -
Shopping (Consumer Affairs Victoria)
Explains your rights when buying in-store, online, at your door, or by phone.
www.consumer.vic.gov.au/shopping next