The Energy and Water Ombudsman (Victoria) (EWOV) has the power to investigate and resolve disputes between Victorians and their energy and water companies.
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The Public Transport Ombudsman deals with complaints about Victorian public transport that members of the community have been unable to resolve directly with the public transport operators.
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The Tolling Customer Ombudsman (TCO) provides a free and independent alternative dispute resolution process for customers of Breeze, CityLink and EastLink tolling businesses.
When you make a complaint to the Ombudsman about a government action or decision, she can look into it, tell you what occurred, and whether it was reasonable or unreasonable.
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