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Complaints

What can you complain to us about?

The Local Government Investigations and Compliance Inspectorate accepts complaints about council operations and breaches of the Local Government Act 1989.

This may include issues such as:

  • corruption
  • misuse of position
  • conflict of interest
  • disclosure of confidential information
  • distribution of unauthorised electoral material.

Read our complaints case studies.

Overview

The Inspectorate's investigations team is responsible for investigating allegations of offences under the Act.

The Inspectorate may examine or investigate any matter relating to council operations and breaches of the Act involving a councillor, a senior council officer and any individual subject to the conflict of interest provisions within the Act; or any individual where the matter relates to electoral provisions.

Complaints or allegations can be made by any individual.

Where appropriate, complaints should first be raised with the relevant council before a complaint is lodged with the Inspectorate.

Due to the volume of complaints received and the often complex nature of investigations, the investigation process can take some time. The Inspectorate aims to keep complainants informed of the progress of the investigation.

Visit the prosecutions page to see a list of recent court cases.

Read the Complaints and investigations FAQs

Submit a complaint

Our secure online complaint form is the easiest way to submit a complaint to the Inspectorate.
Using the form will ensure you have provided us with information vital to our assessment of your complaint.
Submit your complaint

Phone: 1800 469 359

Email: inspectorate@lgici.vic.gov.au

Post address: Local Government Investigations and Compliance Inspectorate
GPO Box 2392
Melbourne Victoria 3001

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