Contacts

Local Area Coordination

Local Area Coordination (LAC) is an important part of the supports and activities that will be available to people with disability and their communities as they transition to the NDIS. They will work in partnership with the National Disability Insurance Agency (NDIA) to ensure that people with disability receive the support they need through the NDIS.

In Victoria, LAC Partners have been established in the following areas:

  • North Eastern Melbourne - Brotherhood of St Laurence call 1300 BSLNDIS (1300 275 634)
  • Central Highlands - Latrobe Community Health Service 1800 242 696
  • Loddon - Intereach 1300 488 226

Contact information for additional LAC Partners will be published here as the NDIS rolls out across Victoria.

Queries on EOI to deliver disability services

For questions regarding the EOI process, eligibility and registration requirements, phone 1800 682 141 or email NDISTransitionEOI@Deloitte.com.au.

NDIA

More information about what the NDIS might mean for people with a disability, their families and carers is available online through the NDIA at www.ndis.gov.au. This includes the NDIA Access Checklist where people can check their eligibility and find out how to access the NDIS.

People can also call the NDIA on 1800 800 110 or email enquiries@ndis.gov.au.

Media queries

Victoria

Call the Department of Health and Human Services media on 03 9096 7710 or email media@dhhs.vic.gov.au.

NDIA

Call the media duty officer at the NDIA on 0477 703 960.

Assistance

  • if you require a free-of-charge translator, interpreter or other assistance, phone 1800 800 110 – 8am to 5pm (AEST) Monday to Friday
  • if you are a Text telephone (TTY) user, phone 1800 555 666
  • if you are a Speak and Listen (speech-to-speech relay) user, phone 1800 555 727
  • for people who need help with English, phone 131 450

*1800 calls from fixed lines are free. However, calls from mobiles may be charged.