Behavioural insights

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Training and education program

Victoria’s Behavioural Insights Unit is offering free education and training workshops that will equip Victorian Public Service staff with the skills to apply behavioural insights to their work. Different workshops are available depending on your position, your experience, and your areas of interest.

Applying a behavioural insights lens to real world problems can help you to consider how people behave in everyday life. By blending insights from psychology and behavioural economics into public policy development, you can improve the effectiveness of your policies, programs and services.

Education and training workshops are only available to Victorian Public Service staff, and you must register using your Victorian government email address. The training is being run by the Behavioural Insights Unit's strategic partners; the Behavioural Insights Team and BehaviourWorks Australia.

Sign-up now for one of the courses to learn how you can apply behavioural insights in your work! 

If you cannot attend on the dates listed below then register your interest and you will be the first to learn of new training opportunities.

Register your interest

 

Managing a behavioural insights project

This course will equip you with the skills and confidence to manage your own behavioural insights (BI) project. Participants will undertake an interactive learning experience, helping participants to:

  • Understand the needs of a BI project
  • Target behaviour change and BI problems 

Participants will also learn about common constraints in managing behavioural insights projects, what to look out for, and where to seek assistance.

This workshop is suitable for project managers who may wish to engage an external supplier to undertake BI project work (recommended for VPS5-EO3/STS).

Wednesday 18 October 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Running a Randomised Controlled Trial

A great way to test and optimise new and innovative ideas for public policy and service delivery is through the use of Randomised Controlled Trials (RCT). RCTs are used to compare the effectiveness of a new intervention versus the status quo, building evidence on what works and what doesn't. In this workshop you will gain hands-on experience in how to design, implement and analyse an RCT.

This workshop is suitable for all members of the VPS (recommended for VPS4-6).

Tuesday 24 October 2017, 9am – 12pm, Melbourne.

Enrol now! 

 

Understanding the problem: exploring an issue from a behavioural insights perspective

This interactive workshop will explore the application of behavioural insights (BI) to Victorian public policy issues. Participants will learn to identify projects that will benefit from the application of BI, and be given practical tools they can incorporate to improve policy and program outcomes.

Participants in this course will:

  • Gain an increased understanding of human behaviour and its drivers
  • Obtain new skills and tools to apply a systems approach to explore policy or service challenges
  • Learn, and practice, a behaviourally-focused method for identifying, defining and prioritising target audiences and key behaviours to address policy challenges.

This workshop is suitable for all members of the VPS (recommended for VPS4-6).

Wednesday 25 October 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Asking better questions: workshop on qualitative methods

Good policy making and service design is grounded in the everyday realities of our public services. One of the most effective ways to uncover these realities is by asking good questions of people on the ground, and of yourself.

This workshop will teach you how to ask better questions through a toolkit of qualitative methods, including ethnography, interviews and surveys. You will learn how to combine these methods to understand the perspectives of systems and end users. You will also learn how to share qualitative findings in a way that makes them compelling and easily understood.

This workshop is suitable for all members of the VPS (recommended for VPS4-6).

Wednesday 1 November 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Masterclass on behavioural change methods

This course takes a design lab approach. We expect you to come prepared with a well-defined policy, program or service delivery challenge that you are currently facing. You will apply a behavioural insights methodology to work through your problem with the support of our facilitators. Participation in this course is done in pairs. It is compulsory to register for this course with a colleague with whom you can immediately workshop your identified challenge.

You (or your course partner) must have previously attended one of the following courses:

  • Using behavioural science to design better policies and services (31 July 2017, 3 October 2017)
  • Understanding the problem: exploring an issue from a behavioural insight perspective (14 August 2017, 25 October 2017)
  • Behavioural Interventions in Program and Service Design (20 September 2017). 

Wednesday 8 November 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Incorporating Behavioural Interventions into Program & Service Design

Explore how you can apply Behavioural Insights (BI) interventions to public policy and service design in this interactive workshop, where you will gain practical tools that will enable you to interpret the results of a behavioural intervention. Participants in this course will gain:

  • An increased understanding of human behaviour and its drivers
  • Principles to link an understanding of human behaviour to the design of an intervention
  • An increased ability to design behavioural interventions based on policy levers available, and an understanding of trial methods to measure the impact of interventions. 

This workshop is recommended for VPS staff across VPS4 to STS levels.

Tuesday 21 November 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Using behavioural science to design better policies and services

Explore how you can apply behavioural insights (BI) interventions to public policy and service design in this interactive workshop. Participants in this course will gain:

  • An increased understanding of human behaviour and its drivers
  • Practical methodologies to design effective behaviour change programs.

At the conclusion of this course you will have a better understanding of how to maximise the effectiveness of your policies and services through the incorporation of behavioural science.

This is an introductory workshop suitable for all members of the VPS (recommended for VPS4-6).

Thursday 23 November 2017, 9:15am – 4:30pm, Melbourne.

Enrol now! 

 

Running a Randomised Controlled Trial

A great way to test and optimise new and innovative ideas for public policy and service delivery is through the use of Randomised Controlled Trials (RCT). They are used to compare the effectiveness of a new intervention versus the status quo, building evidence on what works and what doesn't. In this workshop you will gain hands-on experience in how to design, implement and analyse an RCT.

This workshop is suitable for all members of the VPS (recommended for VPS4-6).

Monday 4 December 2017, 9am – 12pm, Melbourne.

Enrol now! 

 

Understanding the problem: exploring the issue from a behavioural insights perspective

This interactive workshop will explore the application of behavioural insights (BI) to Victorian public policy issues. Participants will learn to identify projects that will benefit from the application of BI, and be given practical tools they can incorporate to improve policy and program outcomes.

Participants in this course will:

  • Gain an increased understanding of human behaviour and its drivers
  • Obtain new skills and tools to apply a systems approach to explore policy or service challenges
  • Learn, and practice, a behaviourally-focused method for identifying, defining and prioritising target audiences and key behaviours to address policy challenges. 

This workshop is suitable for all members of the VPS (recommended for VPS4-6).

Thursday 7 December 2017, 9:15am – 4:30pm, Melbourne.  

Enrol now!