Make a complaint
How to make a complaint about an early childhood service.
Enforcement action taken by the Regulatory Authority
The Victorian Early Childhood Regulatory Authority (VECRA) publishes details of all statutory sanctions in the public interest.
Contact us
How to get in touch with us.
Regulation and compliance
Legislative changes
The Education and Care Services National Law (National Law) and National Regulations are changing.
How to comply
Information to support providers in delivering compliant, high-quality early childhood education and care.
Enforcing compliance
How we monitor, investigate and enforce compliance in Victorian early childhood services.
Latest news and media
Criminal charges against TheirCare Pty Ltd for allegedly putting children’s safety at risk
VECRA has charged TheirCare Pty Ltd in relation to multiple serious alleged breaches at Rosanna Golf Links Primary School TheirCare in Rosanna.
First Results of VECRA’s Monitoring and Compliance Work for 2026
The Victorian Early Childhood Regulatory Authority (VECRA) has undertaken taken 799 compliance actions against Victorian childcare services in the first quarter of 2026.
Emergency Action Notice served on Cheeky Pandas Family Day Care in Newcomb
VECRA has served an Emergency Action Notice on Cheeky Pandas Family Day Care on the grounds of immediate risk to children.
Updated
