Office of the Special Manager
You can contact the Office of the Special Manager by email at enquiries@osm.vic.gov.au
Office hours
9am to 5pm, Monday to Friday (excluding Public Holidays).
Postal address
Office of the Special Manager, Level 13, 200 Queen Street, Melbourne 3000
Media
Media enquiries should be directed to media@osm.vic.gov.au
Access our latest news and media.
Complaints
If you wish to make a complaint regarding the Melbourne Casino Operator, this can be done via the Victorian Gambling and Casino Control Commission.
Gambling Support Services
Free, confidential, 24/7 support is available via Gambler's Help.
The Gambler's Helpline: 1800 858 858.
Gambler's Help Youthline: 1800 262 376.
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