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Special Manager for the Melbourne Casino Operator Black Banner

Contact the Special Manager

Contacts details for the Office of the Special Manager

Office of the Special Manager 

You can contact the Office of the Special Manager by email at

Office hours

9am to 5pm, Monday to Friday (excluding Public Holidays).

Postal address

Office of the Special Manager, Level 13, 200 Queen Street, Melbourne 3000


Media enquiries should be directed to

Access our latest news and media.


If you wish to make a complaint regarding the Melbourne Casino Operator, this can be done via the Victorian Gambling and Casino Control Commission.

Gambling Support Services

Free, confidential, 24/7 support is available via Gambler's Help.

The Gambler's Helpline: 1800 858 858.

Gambler's Help Youthline: 1800 262 376.