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Special Manager for the Melbourne Casino Operator Black Banner

Office of the Special Manager

You can contact the Office of the Special Manager by email at

Office hours

9am to 5pm, Monday to Friday (excluding Public Holidays).

Postal address

Office of the Special Manager, Level 13, 200 Queen Street, Melbourne 3000


Media enquiries should be directed to

Access our latest news and media.


If you wish to make a complaint regarding the Melbourne Casino Operator, this can be done via the Victorian Gambling and Casino Control CommissionExternal Link .

Gambling Support Services

Free, confidential, 24/7 support is available via Gambler's HelpExternal Link .

The Gambler's Helpline: 1800 858 858.

Gambler's Help Youthline: 1800 262 376.

Reviewed 21 June 2022

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