Coronavirus Support for Multicultural Seniors 2020-21

This grants program will provide funding up to $2,000 to multicultural seniors’ groups during the coronavirus (COVID-19) pandemic.


$0 - $2,000
Not-for-profit groups

About the program

The Coronavirus Support for Multicultural Seniors (CSMS) 2020-21 grants program will provide funding to multicultural seniors’ groups for immediate assistance to support their members and build stronger connections with their communities during coronavirus (COVID-19).

To qualify for this support applicants must be a multicultural seniors’ group with a primary focus to support seniors from culturally, linguistically and religiously diverse backgrounds, have at least 20 members with at least 50% of their membership over the age of 60. 

The CSMS 2020-21 can provide funding to multicultural seniors’ groups to support their members. Funding can be used to cover costs such as distribution of accurate COVID-19 information, establishment of digital or remote support networks to keep members connected, delivering support to multicultural seniors, purchase of equipment and running costs.

Funding available

Funding available will be up to $2000 per seniors’ group to support members until 30 June 2021.

Successful grant recipients will also receive Public Liability (PLI) and Group Personal Accident (GPA) insurance in addition to the grant funds.

Funding rounds

There will be 2 funding rounds for the CSMS 2020-21 grant program:

  • Direct Funding Offers
    • direct funding offers will be made to existing multicultural seniors’ groups
    • these groups will not be required to apply through the online applications
  • Online Applications
    • applications are open 20 October - 13 December 2020
    • newly formed multicultural seniors’ groups or groups that have not recently received DPC funding can apply online

Direct Funding Offers

The Department of Premier and Cabinet (DPC) will send offers of funding directly to existing multicultural seniors’ groups who have recently received funding and have established eligibility under Multicultural Affairs seniors funding programs.

Multicultural seniors’ groups who receive Direct Funding Offers under the CSMS 2020-21 will not need to apply online. These groups will be sent an Offer of Funding, Funding Agreement and documents to confirm and update grant details.

To accept the offer of funding, groups will need to update details for eligibility confirmation and return all required documents.

Online applications

Online applications are now closed.

In-Language Audio Explainers

African English


The Victorian Government is providing $2,000 to multicultural senior’s groups to help our older generations stay connected during the COVID-19 pandemic.

Funding can be used to purchase IT equipment, run programs and provide the timely distribution of COVID-19 information.

Submit your online application by 19 November.

For more details, visit the website: and select ‘Grants to support multicultural communities’

The application is simple and support is available to help you through the process.



Η κυβέρνηση της Βικτώριας παρέχει $2.000  σε πολυπολιτισμικές ομάδες ηλικιωμένων για να βοηθήσει τις παλαιότερες γενιές μας να παραμείνουν συνδεδεμένοι κατά τη διάρκεια της πανδημίας COVID-19.

Η χρηματοδότηση μπορεί να χρησιμοποιηθεί για την αγορά εξοπλισμού πληροφορικής, την εκτέλεση προγραμμάτων και την έγκαιρη διανομή πληροφοριών για τον COVID-19.

Υποβάλετε την ηλεκτρονική σας αίτηση έως τις 19 Νοεμβρίου.

Για περισσότερες λεπτομέρειες, επισκεφθείτε τον ιστότοπο: και επιλέξτε τον σύνδεσμο ‘Grants to support multicultural communities’ («Επιχορηγήσεις για την υποστήριξη πολυπολιτισμικών κοινοτήτων»)

Η διαδικασία της συμπλήρωσης της αίτησης είναι απλή και υπάρχει διαθέσιμη υποστήριξη για τη βοήθειά σας.



维州政府现正提供$2000拨款给多元文化长者团体, 用以帮助我们年长的一代, 在新冠病毒大流行期间, 与别人保持联络。



要获取更多信息, 可 登录了 "Grants to support multicultural communities' 。

申请极为简单, 在过程中有提供指导协助。

Pacific Islander English


The Victorian Government is providing $2,000 to multicultural senior’s groups to help our older generations stay connected during the COVID-19 pandemic.

Funding can be used to purchase IT equipment, run programs and provide the timely distribution of COVID-19 information.

Submit your online application by 19 November.

For more details, visit the website: and select ‘Grants to support multicultural communities’

The application is simple and support is available to help you through the process.



Hỗ trợ về Coronavirus cho những người cao niên đa văn hóa.

Chương trình tài trợ (CSMS) 2020-21

Chính phủ Victoria đang cung cấp $2,000 cho các nhóm cao niên đa văn hóa để giúp các thế hệ lớn tuổi duy trì liên lạc trong thời đại dịch COVID-19.

Số tiền tài trợ có thể được dùng để mua các dụng cụ vi tính, thực hiện các chương trình và cung cấp việc phân phối đúng lúc những tin tức về COVID-19.

Hãy nộp đơn trên mạng trước ngày 19 tháng Mười Một.

Để biết thêm chi tiết, xin viếng trang mạng và chọn ‘Grants to support multicultural communities’.

Đơn tài trợ rất đơn giản và chúng tôi có thể giúp đỡ quý vị trong tiến trình này.


  • Help your community stay informed about the coronavirus (COVID-19) pandemic. Find in-language advice and information, how to access an interpreter and self-assessment resources.

    Find coronavirus (COVID-19) in-language information

  • The CSMS 2020-21 grants program will support Victorian multicultural seniors’ groups during COVID-19 to:

    • provide multicultural senior citizens with information, skills, and assistance to support their health and wellbeing
    • communicate accurate coronavirus (COVID-19) information provided by the Department of Health and Human Services (DHHS) to their members
    • reduce social isolation, foster social connections among multicultural senior citizens and build stronger connections with community
    • remain operational during coronavirus (COVID-19) and ensure seniors are empowered and included in the solutions to the challenges facing their communities
  • The qualify for support in both funding rounds a group must meet the eligibility criteria.

    To be eligible, a group must:

    • be a Victorian multicultural seniors’ group or provide support to seniors from multicultural backgrounds
    • be a not-for-profit organisation
    • have a current Australian Business Number (ABN) 
    • be an incorporated legal entity, such as an Incorporated Association under the Associations Incorporation Reform Act 2012 (Vic), a Company Limited by Guarantee under the Corporations Act 2001 (Cth) or similar type of organisation
    • have at least 20 members, with at least 50 per cent over 60 years old
    • provide at least two email contacts for communication throughout the duration of the grant period
    • have met the terms and condition of any previous grants and not have any outstanding reports from DPC

    Applicants that are not incorporated or do not have an ABN may still apply if they are supported by an eligible auspice organisation that has agreed to manage the grant for them. For more information see the Program Guidelines.

    The following groups are not eligible to apply for CSMS 2020-21 funding:

    • State and Federal government departments and agencies
    • Local Government Authorities (LGAs) are themselves ineligible but can act as an auspice for a seniors’ group with no ABN
    • senior citizens ‘activity groups’ that receive service funding from State or Federal Government (e.g. Planned Activity Groups)
    • individuals and sole traders
    • commercial enterprises, for-profit entities and fixed trusts
    • political parties and organisations

    Outstanding reports

    Applicants who have overdue reports from previous DPC grants are not eligible if outstanding reports are not returned prior to applications closing. Grant recipients need to show funds received from DPC were spent as agreed and in alignment with the program objectives.

    To check if you are up to date with accountability reports, please contact DPC by email at:

  • CSMS funding can be used for the following purposes:

    • distribution of accurate information regarding coronavirus (COVID-19) restrictions, health advice and available supports for multicultural seniors, for example:
      • translation of resources outlining current advice
      • printing and postage for hard copy resources
    • purchase of resources or equipment to benefit group and members:
      • Personal Protective Equipment (PPE) for members (e.g. masks, hand sanitiser, etc)
      • sewing machines to create reusable masks
      • taxi vouchers to attend medical appointments and pharmacies during coronavirus (COVID-19) pandemic for this vulnerable health group
      • minor office equipment (e.g. laptop, printers, mobile phones)
    • organising volunteers to deliver practical support to multicultural seniors (either directly or working with partner organisations to deliver), for example:
      • home deliveries of essential items to members unable to leave home (e.g. care packages, medicines, PPE, etc)
      • social matching initiatives to decrease isolation (e.g. pairing of members to engage regularly via phone or online)
      • culturally appropriate and regular ‘check-ins’ for those who are isolated
    • advancing seniors’ internet accessibility, digital literacy, and access to computers (including partnership with peak bodies to deliver this service)
    • establishment of digital or remote support networks and online communities to keep members connected:
      • software to support group members connect (e.g. video conferencing platform membership to meet ‘face-to-face’ online)
      • necessary IT and digital support, technical skills and training sessions (e.g. how to use video conferencing and engage in online spaces)
      • IT literacy and safety on the internet
    • running costs of the seniors group (e.g. utilities, administration costs, other costs incurred while supporting their members during coronavirus (COVID-19))
  • Direct Funding Offers

    The Minister for Multicultural Affairs has approved Direct Funding Offers to multicultural seniors’ groups with recently demonstrated eligibility under DPC grant programs.

    All Direct Funding Offers are subject to the group returning all documents and confirmation that the group is still eligible under the eligibility criteria. Offers of funding will be withdrawn if the group no longer meets the eligibility criteria under the CSMS 2020-21 grant program.

    Online applications

    DPC will assess all applicants in the second round of funding and will recommend grant recipients to the Minister for Multicultural Affairs. The Minister will make all final decisions regarding funding under the CSMS 2020-21 grants program.

    All decisions by DPC or the Minister for Multicultural Affairs are considered final. This includes decisions in relation to any aspect of the funding application and assessment process, any decision to offer or award a grant under this program, or to withdraw the offer or cancel the grant funding agreement.

  • All funded Activities must align with current COVID-19 restrictions and health advice provided

    It is a condition of funding that grant recipients comply with all current Department of Health and Human Services (DHHS) advice regarding health directions, restrictions and social distancing at all times while delivering activities under the CSMS 2020-21 grant program.

    It is the responsibility of the multicultural seniors’ group to stay up to date with the most recent health advice and must follow the health directions and social distancing requirements that are in place. If providing support, guidance or advice to members or the general public, you must ensure this aligns with the current restrictions and DHHS health guidance.

    This includes, for example:

    • health information and advice that you promote to your communities
    • compliance with social distancing restrictions in the delivery of your activities
    • providing a safe workplace environment for staff and/or volunteers

    For the most up-to-date information and advice, please regularly check the Victorian Government’s coronavirus (COVID-19) web page.

    The Victorian Government also has information in a range of community languages.

    You can also contact the Coronavirus hotline on 1800 675 398. If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450.

    This information is outlined in the Funding Agreement for all successful grant recipients.

    Victorian Common Funding Agreement

    Successful grant recipients will be required to enter into a Victorian Common Funding Agreement (VCFA) with DPC, which outlines the terms and conditions of the grant including the use of funds, term of the agreement and reporting requirements.

    DPC will send successful grant recipients a letter of offer, VCFA and other documents which must be returned to accept the funding.

    Grant payments and reporting

    Funding will be paid in one instalment upon signing of the VCFA. Please note, all payments are dependent on a group being up to date with reports for existing DPC grants.

    At the end of the funding period you will be required to submit a final report outlining the use of CSMS funding activities achieved by your group.

    DPC will provide all progress and final report templates to groups via email.

    The acknowledgement and publicity guidelines must be followed by grant recipients

    Multicultural grants recipients must acknowledge funding from the Victorian Government. This could include, for example:

    • Victorian Government logos on marketing materials like posters, banners and signs.
    • Acknowledgments of Victorian Government funding in speeches or announcements.
    • Extending invitations to the Minister for Multicultural Affairs to attend or open the event.

    For more information, see the Acknowledgement and Publicity Guidelines. You can also visit Brand Victoria for guidance and downloadable versions of the Victorian Government logo.

  • We understand online applications may be challenging for some seniors' groups and additional support may be required. We encourage all groups to contact friends, family or local support services such as those below who can help you get ready to apply online.

    Application questions and guidance

    To assist applicants, we have outlined all the details you will need to provide and the questions you will be asked in the Application Questions and Guidance document. Guidance is included to assist groups to prepare their application.

    Frequently asked questions

    The Frequently Asked Questions (FAQs) are intended to provide additional information and responses to common questions about the CSMS 2020-21 program.

    Grants to support multicultural communities webpage

    Also available on the Grants to support multicultural communities webpage are the following resources for applicants and grant recipients:

    Be connected

    Be Connected is an Australian Government program created to help older Australians understand and use digital technology. Older Australians can learn the basics of how to connect online, including how to use a digital device, be safe online, set up and use email and more.

    Be Connected resources include:

    Visit for more information.

    Local support

    You can investigate local support in your area that may run programs or help seniors with digital and online engagement. Local support may include your:

    • Library
    • Neighbourhood House
    • Council
    • Migrant Resource Centre
  • If you have any questions about the CSMS 2020-21 grant program or the application process, you can contact DPC by:

    Ask to speak with the ‘Multicultural Affairs Seniors Grants Team’

    • fax: 03 8686 1112

    Please add ‘Attn: Multicultural Affairs Seniors Grants Team’ (DPC) on first page 

    Hard copy mail is currently experiencing significant delivery delays during the coronavirus (COVID-19) pandemic.

    Groups should return any documents via email or fax to ensure they are received within deadlines.

    When you apply or accept your Direct Funding Offer you must provide at least two current email addresses as all communication with successful grant recipients will be by email.

    If you cannot return documents by email or fax, please contact DPC to discuss.


    If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450 then ask for 1300 112 755.

    Hearing impairments

    If you are deaf, hearing-impaired, or speech-impaired please call the Department via the National Relay Service:

    Teletypewriter (TTY) users call 133 677 then ask for 1300 112 755

    Voice Relay - Speak and listen users call 1300 555 727 then ask for 1300 112 755

    Stay up-to-date

    Join our mailing list to stay up-to-date with announcements about all multicultural funding opportunities.

Reviewed 30 December 2020

Contact us

Seniors Grants Team Multicultural Affairs

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