Helping families

Families are often the informal care and support system for people using ice. The stress and stigma associated with their loved one’s ice use can be significant, and the behavioural changes that can develop as a result of ice use can be very distressing.

For families with loved ones struggling with addiction, getting access to treatment can be a time of great stress. Knowing where to turn for help and support can reduce the harm and strain for many families.

More practical support to find help through a new brokerage service

Practical support and brokerage

This next phase of investment delivers $3.3 million for a new advice service to provide more practical support and brokerage for families trying to urgently locate treatment services for their loved ones.

With just one phone call, families will be able to reach out for advice on treatment options so their family member can access the support they need sooner.

To get help now

DirectLine 1800 888 236 offers confidential counselling for people of all ages and backgrounds who are affected by alcohol or drugs.

It also provides referral to specialist alcohol or drug treatment services.

Services provided:

  • on-the-spot information, counselling and referral for alcohol and drug issues
  • online self-assessment service
  • alcohol and drug response service, especially to remote areas
  • brief interventions to prevent or reduce problems related to drug use