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Frequently asked questions

The workforce census aims to build an evidence base across the range of workforces that have a role in preventing, identifying and responding to family violence – ranging from specialist family violence services through to universal services.

What is the basis of the 10 Year Industry Plan?

Workers across a range of sectors play an important role in responding to family violence and preventing it from occurring in the first place. The Royal Commission into Family Violence acknowledged the dedication and skill of the specialist family violence and primary prevention sectors, as well as the important role that workforces across the health, education, justice and community sectors have in relation to the prevention and response to family violence.

In recognition of the importance of this work, the Royal Commission into Family Violence recommended the development of a 10-Year Family Violence Industry Plan, to be released in December 2017.

The Industry Plan will provide a systematic approach to workforce planning and development, and will address issues of workforce capability, diversity of the workforce, health and wellbeing, remuneration and career pathways.

What is the aim of the family violence workforce census?

Fundamental to developing the 10 Year Industry Plan is a strong evidence base. The Royal Commission into Family Violence highlighted the lack of systematic workforce data collection across the specialist family violence and primary prevention workforces. Further, there is limited information on workforce capability and confidence with respect to family violence across broader workforces in the health, justice, education and community sectors.

The benefit for participants and the community is that future workforce planning and decisions will be informed by comprehensive research and evidence, contributing to a stronger, more effective family violence system in Victoria.

What is KPMG’s involvement in the workforce census project?

KPMG has been engaged by the Department of Premier and Cabinet to design and deliver the workforce census. KPMG has extensive experience in undertaking workforce surveys, using strong analytical skills to translate raw data into informative evidence.

This project is not an organisational audit. KPMG have been contracted to conduct the workforce census, which is aimed at developing the evidence base to support the Industry Plan.

What is VCOSS and Domestic Violence Victoria’s involvement in the workforce census project?

The Department of Premier and Cabinet has partnered with the Victorian Council of Social Service (VCOSS) and Domestic Violence Victoria (DV Vic) to help promote the workforce census project.
Your organisation may be contacted by VCOSS or DV Vic during the workforce census project to help with engagement and participation.

What are the key dates I need to be aware of for the family violence workforce census?

Survey launched: Monday, 10 April 2017
Survey closed: Friday, 19 May 2017

Who should complete the survey?

The workforce census is intended to capture the wide range of workforces that intersect with family violence. It is for paid employees aged 18 and over. Full and part time, ongoing, fixed term, casual and sessional employees are included in the survey.

Based on your assessment of your role and how it intersects with family violence, you will be automatically directed to the questions which are most relevant.

For the purposes of the workforce census, the categories of workforce are defined as follows:

  • You spend a large majority of your time in doing one of the below:
  • responding to victim survivors of family violence in all its forms (including family violence against children and young people, older people and people with disabilities and in all types of families including same sex relationships, and familial and kinship relationships in Aboriginal communities)
  • working with perpetrators of family violence;
  • in a role focused on primary prevention of violence against women and their children
  • responding to family violence is not the core function of your role, but the nature of your work means that you are often in contact with victims (including children) and perpetrators of family violence
  • primary prevention of violence against women and their children is not the core function of your role but you have responsibility for planning or overseeing prevention work as part of your job. Your core work is not family violence, but you work in a sector that responds to the impacts of family violence (e.g. housing services, general practice, drug and alcohol, mental health, etc.) or in an area where you may notice “early signs” of people experiencing or using family violence.
  • your core work is not family violence, but from time to time you are likely to have contact with victims or perpetrators of family violence because you interact with children, families and/or adults in your day to day work.

Further guidance and a list of workforces in scope of employee survey can be downloaded here.

The survey is intended to be inclusive of a broad range of workforces. As a result, the survey may use language that does not suit all workforces. For example, if language such as ‘practitioner’ is used, this can also be interpreted as ‘staff’. If you’re unclear about any aspects of the survey and how they pertain to your organisation, staff and/or role, please call the KPMG survey support number at 03 9838 4750.

Why is it important that I complete the workforce census?
The census provides an opportunity for all workforces that intersect with family violence, whether every day or from time to time, to have a voice and ultimately shape the final outcome and direction of the government’s 10 Year Industry Plan. Strong participation in the census will help government to address the industry planning challenges highlighted by the Royal Commission into Family Violence and enable a more systematic process to workforce planning and development.

What data is being collected?

We will be collecting data to support the development of the 10 Year Industry Plan, including information relating to demographics and occupational data, qualifications, access to professional development and supervision, work-load, working conditions and remuneration, health and wellbeing and future intentions.
There are two data collection components to the workforce census project:

  • an organisational data collection from selected employers through payroll extracts using a standard data collection template; and
  • data collected from employees through a voluntary, on-line survey conducted across the range of workforces that intersect with family violence.

Participation in the employer data collection is not contingent on participation in the employee survey or vice versa. There will be no data linkage between the employer data collection and the employee surveys.

What actions are being taken to ensure the privacy and security of the data I provide in the workforce census?

Please rest assured that the privacy and information security of all participants in the census is paramount. Strict data security protocols will govern the collection, transfer and storage of raw data. No raw data will be published or disseminated and all reporting will be on aggregate analysis. No personal identifiers will be sought and there is no detriment for not participating

How will the information collected be used?

No raw data collected during this project will be distributed or published. Analysis of the data presented in any report, or in the 10 Year Industry Plan, will not be relatable to you or any other participant.

Aggregate data may be provided to organisations in the form of employer benchmarking reports to assist them in their own workforce planning. Nothing in the aggregate benchmarking data will identify individuals.

The findings from the workforce census may also be used to inform internal government reports relating to workforce or industry planning.

Will participating organisations get access to the survey data to aid in their workforce planning?

Participating organisations will be provided with information to benchmark their organisation against the sector to use in their own workforce planning activities. All data and information provided to organisations will be de-identified.

Nothing in the aggregate benchmarking data will identify individuals.
Where can I get more information regarding the workforce census?

General enquiries

For further information about the Family Violence Workforce Census Project please contact the Worforce and Sector Readiness Branch at Department of Premier and Cabinet on workforce.census@dpc.vic.gov.au

Technical enquiries

If you are having technical issues completing the workforce census the following may be of assistance:

I noticed some questions in the survey are missing, as some question numbers have been skipped over. Is this a problem with the survey? 

No, the survey questions will change based on your responses. For example there may be questions that have been skipped as they are not relevant to your role. At the bottom of the survey form there is a progress bar to indicate how much of the survey has been completed. When this reaches 100% you will have answered all questions relevant to you and are able to submit.

I was in the middle of the survey and it just crashed/window closed. What do I do now?

There can be a range of reasons for a web page to freeze or crash, many of which will not be caused by the survey platform. If you have pressed the back button on your browser to go back to a previous page instead of using the back link in the survey form this can sometimes cause the platform to crash. For any reason if the web page has crashed or frozen then unfortunately you will have to re-start the survey again. Please note that when you are in the survey and want to go back, you will need to click on the ‘Back’ link in the top left corner of the survey (not the internet browser).

I just finished the survey and it wouldn’t let me press the ‘Submit’ button. What should I do?

If you had previously pressed the submit button but then used the back button on your browser to go back to a previous page and then tried to submit again the survey would have already been submitted and we will not be able to change it as no identifiable information is collected in the survey.

I can’t get the survey to load. I keep getting a blank/404 error screen. What should I do?

Please check that you are connected to the Internet and the connection is working. If it is then please empty your browser history, including the cache. This usually clears any problems with the browser potentially retrieving old files.

I clicked the survey link and it kept taking me to a wrong page. What should I do?

If you’ve repeatedly opened the link to view or start the survey, it can lead to those pages being cached and the computer goes back to the cached pages in error. Please empty your browser history.

I made a mistake in one of my answers and have already submitted it. How do I change it?

If you have submitted the survey then you will not be able to make any changes. As we are not collecting identifiable information we will not be able to identify your response for editing.

If you have any questions about the survey questions or are experiencing technical issues with the survey platform, please contact KPMG on 03 9838 4750.