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Get CMS and content support

Follow these steps if you have a question about using the Single Digital Presence content management system.

Editors and approvers are encouraged to check the SDP content and CMS guides as a first approach.

Join the SDP community

The SDP community offers training and peer-to-peer support for content editors on the Single Digital Presence (SDP) platform. Our community of digital practitioners engage with each other in our dedicated Microsoft Team group.

Others can be members too, so whether you are a content approver, subject expert, a communications person, or you're simply interested in what we do - please join us on the Innovation Network.External Link

New CMS users

If you are a new CMS user (and you have already received your log in details for the CMS), you can begin the essential skill building activitiesExternal Link designed to teach you about our publishing workflow and the lifecycle of content on

Developing new content or seeking advice

Speak with your digital team early

Your departmental digital team is your point of contact if you are considering developing new content or revising existing content. Reach out to themExternal Link to discover resources and tools that are available to you.

General advice about publishing on

The Single Digital Presence team are responsible for:

  • governance
  • maintaining technology
  • standards and guides
  • training and content design support
  • coordinating SDP community activities and channels.

We offer a consultation advisory service for people seeking advice. You can choose a date and time that suits you and a team member will be assigned based on availability.

Book a consultation session

This page has a Grade 8 reading level according to Hemingway Editor (

Reviewed 01 September 2022

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