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Graduate story: Fatima's collaborative approach is improving court services

By coordinating and connecting services, she's helping more people with complex needs to access justice.

Honestly, I believe that people who join the Victorian Government graduate program do it because they believe in the work.

They want to improve things for the Victorian community. There’s something special about working with other people who really care about the same values. Values like integrity, respect, accountability and human rights.

When grads get together and talk about our work, we connect over our sense of purpose. We share this sense of making things better for people in our community.

I valued the training and development opportunities offered by the program. The opportunity to rotate through 3 different departments is too good to miss. I also valued the connections, the network of colleagues and friends I’ve made.

Learn government process

In addition to having a support network, my connections helped me understand how all the diverse services of the Victorian Government work together to deliver for our community.

During my rotation with the Office for Suburban Development we organised a series of assemblies across metropolitan regions. I reached out to local school choirs to sing and traditional owners to provide a welcome to country for each assembly.

This provided a strong sense of place and pride for communities. It reinforced that their region is important. It encouraged active and passionate participation.

Connect work with community

At the assemblies, local communities had the opportunity to discuss issues and priorities for their region. They included their concerns about infrastructure, environment, population growth, and health care. This information fed directly into Cabinet processes.

Facilitating this kind of direct participation and engagement in government is energising. I enjoyed working closely with the communities.

My current role is in Courts Policy in the Department of Justice and Community Safety. I work on ways to provide more integrated courts services. For a variety of reasons, some people might need specific additional support to access justice. These may include disability, mental illness, homelessness or a history of trauma or substance abuse. I’m contributing to making existing proven court services available to more people. 

At the moment, we are in the policy research phase. In developing policy, I listen to magistrates, courts, service providers and experts. We are all committed to providing needed services and fair access to the courts and to justice. I love this work. It has real meaning for the community.

Reviewed 29 April 2019

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