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Information for community housing tenants

Victoria's regulatory system for community housing oversees the delivery of safe, secure and affordable housing solutions that improve tenant outcomes and protect investment in the sector for the benefit of tenants and prospective tenants as well as the community and future generations in accordance with the Housing Act 1983 (Vic).

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General information for community housing tenants

A key objective of the Victorian regulatory system for the community housing sector is to improve tenant outcomes and protect investment in the sector in accordance with the Housing Act 1983 (Vic).
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Looking for housing

The Housing Victoria website provides information for current public housing tenants, potential public housing and community housing tenants and anyone wanting to know about housing in Victoria.
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Understanding your community housing rent

The Registrar of Housing Agencies requires registered agencies to be transparent to tenants, prospective tenants and other stakeholders about how rent is calculated.

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Registered housing agency performance

The Housing Registrar publicly reports on registered agencies’ compliance and performance results under the Housing Act 1983 (Vic).
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Making a complaint about community housing

The Housing Registrar can investigate complaints about registered agencies from tenants and members of the public.
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How the Housing Registrar regulates

Find out how the Registrar of Housing Agencies regulates the community housing sector in Victoria.

Reviewed 30 March 2021

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