Find information for registered agencies, including how the Housing Registrar regulates the community housing sector and available guidelines.
The Community Housing Information Management and Engagement System (CHiMES) is used by registered agencies to submit reports and other documentation to the Housing Registrar.
Find out how the Registrar of Housing Agencies regulates the community housing sector in Victoria.
Registered agencies must comply with Performance Standards and other requirements set out in the Housing Act 1983 (Vic).
The Housing Registrar publishes both compliance guidance and best practice guidance.
The Housing Registrar can investigate complaints about registered agencies from tenants and members of the public.
Reviewed 30 March 2021