Driving system-wide reform for safer, better services

Our health and human services face extensive and evolving challenges.

As patterns of illness, disease and usage change, different workforce skills and capabilities are needed.

The Victorian Government is responding by investing in:

  • quality service delivery
  • workforce development
  • digital technologies

Big changes are underway. Particularly as the National Disability Insurance Scheme (NDIS) rolls out. Reforms that respond to the Royal Commission into Family Violence will also alter how we help families and children in need.

Victorian Infrastructure Plan - Health and human services Victorian Infrastructure Plan - Health and human servicesPDF (1.59 MB) Victorian Infrastructure Plan - Health and human services Victorian Infrastructure Plan - Health and human servicesDOC (956.97 KB)


Did you know Did you know

NDIS reforms will end the use of waiting lists and is expected to benefit around 105,000 Victorians with a disability.


Projects and reforms

The Victorian Infrastructure Plan includes 4 projects and reforms under this Health and human services priority. These are detailed in the Health and human services sector plan and full edition VIP, available for download together with:

  • Government response - outlines our position and addresses 137 recommendations made by Infrastructure Victoria in its 30-year Infrastructure Strategy
  • Technical report - indicates where projects and reforms meet the plan’s four objectives

Case study

Digital health cyber security

The Victorian Public Health Cybersecurity Program is a multi-year action plan. It will increase resilience in the Victorian public health service against the threat of cyber attacks.

The program focuses on securing health services. It does this by:

  • replacing at risk or unsupported ICT technologies
  • implementing strict security controls, including:
    • advanced intrusion protection systems
    • incident response and recovery framework

The sector has adopted the US-based National Institute of Standards and Technology Cyber Security Framework. A baseline set of cyber security controls has been established. This this, all health services' compliance will be measured.

This program will improve the cyber security capability of all health services. In turn, reducing risk of exposure to cyber attacks. As well as enhancing recovery capability in the event of being impacted.


The Victorian Infrastructure Plan identifies 4 other priorities within the Health and human services sector. They are:

Building a proactive system that anticipates demand

Integrating care across the health and social service systems

Improving equity and access

Investing in the future