Integrating care across the health and social service system

Vulnerable Victorians and people with complex needs often rely on multiple providers.

Many challenges overlap or coincide. For example, mental health issues are often exacerbated or triggered by:

  • substance abuse
  • long-term unemployment
  • homelessness

Treating issues holistically means lowering barriers between service proivders. This helps strengthen prevention and early intervention capabilities. To achieve better outcomes sooner.

The Victorian Government is investing in integrated facilities and making support more accessible. This will deliver lasting improvements in the health, safety and wellbeing of Victorians.

Victorian Infrastructure Plan - Health and human services Victorian Infrastructure Plan - Health and human servicesPDF (1.59 MB) Victorian Infrastructure Plan - Health and human services Victorian Infrastructure Plan - Health and human servicesDOC (956.97 KB)


Did you know Did you know

Ambulance attendances related to illicit substances increased by 29% between 2014 and 2015. This was influenced by a 48% increase in methamphetamine (‘ice’) drug use.


Projects and reforms

The Victorian Infrastructure Plan includes 4 projects and reforms under this Health and human services priority. These are detailed in the Health and human services sector plan and full edition VIP, available for download together with:

  • Government response - outlines our position and addresses 137 recommendations made by Infrastructure Victoria in its 30-year Infrastructure Strategy
  • Technical report - indicates where projects and reforms meet the plan’s four objectives

Case study

Pakenham Community Health Centre

Pakenham residents now have better access to the vital services they need. Pakenham Health Centre opened in May 2017. It provides community health, mental health and family services. All under one roof.

The new $6.2 million facility will deliver Monash Health and Cardinia Shire council services. It is designed to meet existing and future health needs in Melbourne's south east corridor.

The facility provides community health services with room to grow. So the needs of a rapidly growing population can be met. As service provision expands, Pakenham Health Centre will also create local health sector jobs.

Services include:

  • maternal and child health
  • counselling
  • allied health and rehabilitation
  • pathology
  • pharmacy
  • mental health
  • legal services

The centre supports collaboration between community based organisations. To give locals access to the health and wellbeing services they need.


The Victorian Infrastructure Plan identifies 4 other priorities within the Health and human services sector. They are:

Building a proactive system that anticipates demand

Driving system-wide reform for safer, better services

Improving equity and access

Investing in the future