We are Victoria's consumer affairs regulator, helping create a competitive and fair marketplace for businesses and consumers.
Amharic Arabic Burmese Chin Haka Chinese - Traditional Croatian Dari Dinka English Farsi - Persian Greek Hindi Italian Karen Korean Macedonian Maltese Nuer Russian Somali Spanish Swahili Turkish Vietnamese
Provides information about problems affecting consumers with a disability; how to protect your rights; how CAV can assist you; Easy English Factsheets; and organisations that assist consumers with a disability.
The Energy and Water Ombudsman (Victoria) (EWOV) has the power to investigate and resolve disputes between Victorians and their energy and water companies.
Arabic Burmese Chinese Croatian Dari Dinka Farsi French Greek Hakka Chin Hindi Italian Karen Khmer Korean Macedonian Maltese Nepali Nuer Pashto Polish Punjabi Russian Serbian Sinhala Spanish Tongan Turkish Urdu Vietnamese
The Tolling Customer Ombudsman (TCO) provides a free and independent alternative dispute resolution process for customers of Breeze, CityLink and EastLink tolling businesses.
When you make a complaint to the Ombudsman about a government action or decision, she can look into it, tell you what occurred, and whether it was reasonable or unreasonable.
Arabic Cambodian Cantonese Croatian Dari Greek Italian Korean Macedonian Mandarin Persian Polish Russian Serbian Somali Spanish Turkish Vietnamese
Let us know what you thought of this page and what other information you would like to see.
Please provide your email address if you would like to discuss this further.