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Lines of Recovery

About the lines of recovery

There are five overarching priorities that provide a lens to ensure recovery planning is holistic and coordinated across different areas of government.

Each line of recovery has different Recovery Outcomes that describe the desired outcomes for disaster-affected communities.

Lines of Recovery

ERV Recovery Framework
Lines of Recovery

Line of recovery

Responsible areas

Business and economy
  • Industry and business
  • Employment
  • Community resilience
Environment and biodiversity
  • Biodiversity
  • Amenity
  • Natural resources
Buildings and infrastructure
  • Utilities
  • Residential, commercial and agricultural buildings
  • Public infrastructure
Aboriginal culture and healing
  • Values and respected culture
  • Address trauma and support healing
  • Cultural safety
  • Participation and ownership
People and wellbeing
  • Safety and security
  • Health and wellbeing
  • Social cohesion and community connection

Download Lines of Recovery

Lines of Recovery

People and wellbeing

State Lead Department

Department of Families, Fairness and HousingExternal Link


The people and wellbeing line of recovery works to ensure community members impacted by emergencies are healthy, safe and connected within their community.

It coordinates and commissions programs that provide:

  • wrap around recovery support across the breadth of individual and community needs
  • financial counselling, assistance accessing grants and support with financial wellbeing
  • tailored psychosocial support
  • community resilience training and development of the capabilities of the health and wellbeing workforce to deliver these services
  • resilience capability and capacity of schools
  • training in family violence support and recovery
  • access to disaster legal aid.

Recovery Outcomes

  • People are managing their physical and mental health.
  • People have timely access to a safe, stable and secure home.
  • Communities recover and build resilience together.

Aboriginal culture and healing

State Lead Agency

Emergency Recovery Victoria (ERV)


The Aboriginal culture and healing line of recovery is the first of its kind in Australia.

It stands alongside traditional lines of recovery to ensure the voice of Aboriginal Victorians affected by disasters is represented in government decision-making.

This line of recovery was designed to ensure overall recovery efforts consider and safeguard a culturally appropriate and safe recovery for Aboriginal Victorians.

Recovery Outcomes

  • Aboriginal peoples’ unique experiences of trauma are addressed, and healing is supported.
  • The recovery and resilience of the whole community is strengthened through Aboriginal culture, knowledge, traditions and connection to country.
  • Aboriginal communities have increased capability to lead recovery and build resilience.

Aboriginal self-determination

We are committed to embedding Aboriginal self-determination into our practices to improve recovery outcomes for Aboriginal communities. This commitment extends from the Victorian Government’s delivery of the Self-Determination Reform Framework (SDRF), a guide for public service action enabling self-determination, and aligned with the delivery of the Victorian Aboriginal Affairs Framework 2018–2023 (VAAF).

We work closely with Aboriginal communities to develop their recovery solutions and encourage this practice in its service and agency partners for all rebuilding and recovery activities. Enabling and embedding Aboriginal peoples’ self-determination is a significant commitment to place choice and decision-making in the hands of Aboriginal people.

Business and economy

State Lead Department

Department of Jobs, Precincts and RegionsExternal Link


The business and economy line of recovery works to support businesses and industry sectors impacted by disasters to recover and strengthen while ensuring employment opportunities are accessible and resilience is increased.

In collaboration with recovery partners, this includes the delivery of initiatives that help relieve immediate recovery needs of affected businesses, primary producers and industries, to set them on the path to recovery.

Recovery Outcomes

  • Industries and businesses recover and leverage economic strengths and opportunities.
  • People participate in established and new employment opportunities.
  • Local economies have increased capacity to respond and adapt to any future disaster.

Environment and biodiversity

State Lead Department

Department of Environment, Land, Water and PlanningExternal Link


The environment and biodiversity line of recovery works alongside the community, the Department of Environment, Land, Water and Planning (DELWP), and other agencies to coordinate and support recovery efforts for biodiversity and environment with a focus on biodiversity, water and catchments, and sustainability.

This includes:

  • coordinating the delivery of funding
  • working with the community to understand their needs for biodiversity and environment
  • delivering programs to meet these needs.

Recovery outcomes

  • The natural habitat and processes that support threatened and iconic species and ecological communities are restored and protected.
  • The community benefits of parks, forests and catchments are restored.
  • Capacity to support environmental recovery and resilience is strengthened.

Buildings and infrastructure

State Lead Departments

Department of Transport (DoT)External Link
Department of Environment, Land, Water and Planning (DELWP)External Link
Regional Development Victoria (RDV)External Link
Department of Jobs, Precincts and Regions (DJPR)External Link
Department of Education and TrainingExternal Link


The buildings and infrastructure line of recovery is responsible for coordinating the recovery efforts of partner agencies to restore essential community and statewide infrastructure safely and quickly.

This also includes supporting the rebuilding or repair of residential, commercial and agricultural properties and community facilities.

Recovery Outcomes

  • Utilities and transport routes are restored and strengthened.
  • Public infrastructure is resilient and supports recovery.
  • Residential, commercial and agricultural property is rebuilt and improved.

Reviewed 16 October 2022

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