The Orange Door resources

Find all of The Orange Door resources.

Fact sheets about The Orange Door

Briefing pack

The briefing pack provides an overview and explains the intent of The Orange Door. 

Service model

The service model describes the functions of The Orange Door in stages, from access and assessment, to response and review.

Service specifications

The service specifications outline the requirements of agencies partnering to provide The Orange Door.

Integrated practice framework (interim)

This framework focuses on:

  • coordinated delivery of The Orange Door
  • consistent, integrated and collaborative practice 

Perpetrator practice guidance

This document outlines how The Orange Door manages perpetrators of family violence.

Brokerage program requirements

This document:

  • explains the background, purpose, monitoring and reporting requirements of brokerage
  • provides advice for practitioners about:
    • how to determine who brokerage could support
    • the type of goods or services that brokerage can be used for
    • acquittal processes
  • is intended to ensure consistency in distribution of brokerage 

Client experience toolkit

The client experience toolkit provides tools and advice for delivering a positive client experience of The Orange Door.

The toolkit is being used in professional development for workers at The Orange Door.

Service interfaces (interim)

These documents outline service interfaces between The Orange Door and a range of services and agencies.

Magistrates' Court of Victoria

Community Operations and Victims Support Agency 

Child Protection and Integrated Family Services 

Men's Referral Service 

Risk Assessment and Management Panels (RAMPS) 

Victoria Police

Statewide concept

The Statewide Concept for Support and Safety Hubs articulates the vision for and intent of The Orange Door and was informed by:

  • a review of 'hub like' services
  • consultation with service users and service providers

Reviewed 29 September 2019

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