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Prolonged power outage payment

$1,680 per week to support Victorians without power

Friday 18 June 2021 12:35am
Published by Department of Environment, Land, Water and Planning
Power outage - fallen trees in the Dandenongs

The recent storms in Victoria have caused significant damage, to homes and vital infrastructure – leaving many Victorians without power for a prolonged time.

To support those who have been impacted by energy outages, the Victorian Government is providing a Prolonged Power Outage Payment of $1,680 per week, per household, for up to three weeks. 

You are eligible for this payment if:

  • you have not had power as at 12:01am Thursday 17 June due to the recent severe weather event and 
  • you have a residential electricity account.

Eligibility will be determined on a week to week basis. Customers whose power remains out as at 12:01am next Thursday, 24 June will be entitled to the second week’s payment, and customers whose power remains out as at 12:01 am Thursday, 1 July will be entitled to the third and final payment. 

To access this support, please visit the AusNet website or call 13 17 99.

For more information visit prolonged power outage payment.

Reviewed 23 June 2021

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