Quarterly returns - Portable long service

Information for employers and a step by step guide on how to submit a quarterly return online via the web portal.

All registered employers must lodge a quarterly return to the Portable Long Service Authority every three months, in October, January, April and July.

Quarterly returns are completed through the Authority’s online portal. Employers can also update their details, view invoices and pay their levy through the portal.

To complete your quarterly return, you will need details for all eligible workers who worked for your business during the quarter, including:

  • the hours they worked
  • the ordinary pay they received
  • any long service leave they took under another arrangement

You will also need to provide details of any eligible workers who ceased working for the business during the quarter.

The first quarterly return, to be submitted between 1 and 31 October 2019, will require registered employers to register all eligible workers for the first time.

Employers joining the scheme at a later date will register workers as part of their first quarterly return.

Once you have completed your quarterly return, an invoice will be raised for your employer levy based on the details that you have provided.

The employer levy represents a small percentage of workers’ ordinary pay for each quarter.

The levy is due within 14 days of being issues and can be paid through the employer portal. In some cases the Authority may need to verify information in your return before the invoice is generated. You will receive an email invoice. See more information on the employer levy.

How to lodge a quarterly return online

The videos below show employers how to submit a quarterly return through the online portal, with instructions for adding workers manually, or by uploading details for multiple works using a specialised Excel spreadsheet template.

Before a quarterly return can be submitted you must register your business with the Authority. There is no cost involved in registering however businesses may be required to pay a levy as part of their quarterly return every 3 months.

Submitting a quarterly return - manually adding workers

Submitting a quarterly return - bulk adding workers

Submitting your second quarterly return by manually entering information

Submitting your second quarterly return using the import/export feature

Common quarterly return questions

Reviewed 10 January 2020

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