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SDP webforms

How to request a new webform and resources for designing, building and meeting privacy requirements for forms.


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Some information on this page has been moved. Search for help articles, tutorials, videos, and documentation related to the Single Digital Presence platform, in the Digital Victoria Help Centre.

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Process for all new forms

To make sure all online forms are user-friendly and accessible:

  • any new form intending to be built in needs to be submitted as a form request and approved.
  • all forms built in must be tested by the SDP team before being published.
  • all forms require a 'form owner' who is responsible for the form and its submissions.

If you'd like to build a new form in, please submit a request outlining your form requirements. Please provide as much advance notice as possible.

Request a new form

Privacy requirements for forms

Read the digital guide on protecting privacy. You will need to make sure you meet all privacy obligations for collecting, handling, using or disclosing personal information collected in webforms.

When creating a new webform, you should also:

  • speak to your department's privacy team
  • fill in a Privacy Impact Assessment (PIA)
  • include a collection notice with your form
  • only collect personal information that is critical to the form's purpose.

Find more information about form privacy requirementsExternal Link in the Digital Victoria Help Centre.

Design your form

Before you begin building a form, read the design forms digital standard. This provides guidance on what fields to include in a form, how to structure your form questions and how to ensure your form is accessible.

Building your form

Find more information about how to build a new webformExternal Link in the Digital Victoria Help Centre.

Testing your new form

All forms must be tested before they are published. A 1-week turnaround is required for a standard form to be tested. Complex forms and forms that don't pass the first round of testing may take longer to be approved for publishing.

Request form testing

Managing form submissions

Find more information about downloading and clearing submissionsExternal Link in the Digital Victoria Help Centre.

Archiving a webform

Find more information about archiving and deleting webformsExternal Link in the Digital Victoria Help Centre.

Reviewed 22 March 2023

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