Complaints and protected disclosures

Complaints

Please note, it is not compulsory to use the Complaint Form, but it is strongly recommended. Using the Form will help to ensure that the Victorian Inspectorate receives all the information it needs to consider your complaint properly. If you do not use the Complaint Form, consideration of your complaint will probably be delayed because you will not have given the Victorian Inspectorate all the necessary information.

If you are not using the Online Complaint Form, you may send your complaint to the Victorian Inspectorate:

By post

using a hard copy Complaint Form, sent to the Victorian Inspectorate at:

PO Box 617 Collins Street West
Melbourne Victoria 8007

or

DX 210172 Melbourne Victoria

By email

with the Complaint Form attached, to the Victorian Inspectorate’s email address:

info@vicinspectorate.vic.gov.au 

Complaints not in writing

You are strongly encouraged to make your complaint in writing. That way the Victorian Inspectorate will have a permanent record of exactly what you have to say.

If you can’t make the complaint in writing, please contact the Victorian Inspectorate Complaints Line by phone on 03 8614 3232.

Queries?

Please contact the Victorian Inspectorate Complaints Line on 03 8614 3232 or send an email to info@vicinspectorate.vic.gov.au

Don’t speak English?

If you have difficulty speaking English, you may seek help from the Translating and Interpreting Service (TIS) on 131 450.

Protected disclosures

If you wish to make a protected disclosure about:

  • the Chief Examiner or an Examiner appointed under section 21 of the MCIP Act
  • a Victorian Ombudsman officer
  • a VAGO officer
  • Officers of the Judicial Commission other than a judicial member of the Board of the Judicial Commission

you may contact the Independent Broad-based Anti-corruption Commission (IBAC) or the Victorian Inspectorate (VI):

Independent Broad-based Anti-corruption Commission
GPO Box 24234
Melbourne Victoria 3001

Phone: 1300 735 135

Email: info@ibac.vic.gov.au

Website: www.ibac.vic.gov.au

If you wish to make a protected disclosure about IBAC, including its officers, you must contact the Victorian Inspectorate:

Victorian Inspectorate
PO Box 617
Collins Street West
Melbourne Victoria 8007

Phone: 03 8614 3232

Email: info@vicinspectorate.vic.gov.au

Protected Disclosure guidelines, policy and procedure

The policy and procedure for the receipt, assessment and handling of disclosures by the Victorian Inspectorate, can be found within the Victorian Inspectorate’s Protected Disclosure guidelines.