0:00
Respecting residents in specialist disability accommodation.
0:05
The purpose [music] of this video is to help people who work for SDA providers understand [music] how to respect residents who live in specialist disability accommodation.
0:19
I live in an SDA house. [music] The SDA is my home. I love my home because [music]
0:27
it is a quiet place. I feel safe to be myself. I have a garden. [music] I can wind down at the end of the day
0:35
and watch TV or listen to music. I can go into the kitchen and make [music] myself a cuper or have a snack. I have a safe space to sleep in [music] my room.
0:48
What makes my SDA home is having a place to [music] host friends and family.
0:58
it being fully accessible which makes it safe to move around and do the things I
1:07
want to do. All the information about my home is explained and it is given to me
1:16
in a [music] way I can understand that it is close to shops, public
1:24
transport [music] and community. The SDA provider or owner of SDA homes [music] have the responsibility under the Residential
1:32
Tenencies Act to treat residents with dignity, respect their [music] right to privacy, ensure the home is safe,
1:39
secure, and maintained. And it's important to remember that although [music] the SDA provider is the owner, it is the resident's home. Actions of
1:48
[music] the SDA provider have big impacts on people's right to choice and control.
1:54
Every [music] resident is different and you can't assume their needs.
1:58
Sometimes the SDA provider does things that make me feel unsafe [music] in my
2:04
home. I feel unsafe when people come into my home without [music] telling me.
2:11
Maintenance happens in my room without a [music] clear timeline. I am asked to pay for maintenance in my home even
2:20
though I didn't [music] cause the damage. I feel unsafe in my home when
2:27
the person fixing my home does not [music] introduce themselves.
2:34
When I don't know who to talk to when something goes wrong. When I have a problem with my sill provider.
2:47
When a co-resident is being unpredictable [music] around me to feel safe, secure, and happy in my home, I need my landlord, too.
3:00
Ask me how and when I want to be told information.
3:04
Listen to me when I have problems with my home.
3:09
Tell me when someone [music] is visiting my home or ask me if I'm available.
3:15
Make sure the maintenance of my home is done properly without impacting me.
3:22
Take me seriously when I have a problem [music] with my home.
Updated