Public transport operator payments

Metro Trains and Yarra Trams were awarded contracts to operate Melbourne’s metropolitan train and tram networks respectively. Under the conditions of the contract, both operators will be held to new performance measures and will be accountable to deliver against these metrics in order to receive any incentive payments.

Incentive payments are based on a detailed measure of the passenger impact of service disruptions. These include delays, cancellations, short services, and a number of other disruption types, including trains that bypass the City and/or Westona loops.

Summary payments ($000s)