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About the liquidated Builders Customer Support Payment Scheme

Support payments for Porter Davis Home customers and affected customers of other liquidated builders.

Applications for the Liquidated Builders Customer Support Payment Scheme are now open until 4 pm on 20 June 2024 (AEST). 

You can apply for the scheme if your builder has gone into liquidation between 1 July 2022 and 28 February 2024 and you meet the eligibility criteria. 

You can still apply if your builder's name does not yet appear in the list of eligible liquidated builders.

Eligibility

You can also apply if you are a Porter Davis Homes customer who made payments up to a value of 5% of the New Home Contract Price.

Eligible applicants must have:

  • Signed an eligible Domestic Building Contract or Agreement to build your new residential home in Victoria. This includes payment for plans and specifications with an eligible liquidated builder (as assessed by the Victorian Government) who went into liquidation between 1 July 2022 and 28 February 2024. Note: for Porter Davis Homes customers, this does not include Englehart Homes.
  • Paid an amount of 5% or less of the New Home Contract Price to the Eligible Liquidated Builder at the time of signing your Domestic Building Contract or Agreement but had no Domestic Building Insurance in relation to the amount paid.
  • Had no building permit issued in relation to your Domestic Building Contract or Agreement.

The government will continue to assess liquidated builders and add them to the list of eligible liquidated builders if they are eligible.

Information from the builders’ liquidators helps the government verify whether a builder is eligible under the scheme. The government is working on accessing this information as quickly as possible.

The Department of Government Services (DGS) is administering this scheme.

How the support payment works

To receive a support payment, eligible customers need to complete an online application form and submit the supporting documents. DGS will assess all applications and inform customers of the outcome.

Once assessed as eligible, customers must complete another form agreeing to the scheme’s terms and conditions. These conditions include transferring your rights, under the building contract with your nominated liquidated builder, to the State of Victoria. Only then can customers receive the support payment.

This means you cannot claim for the amount you paid under your Domestic Building Contract or Agreement through the liquidation process as you have already received a support payment through this scheme. Customers are encouraged to seek further legal advice before applying for this scheme.

The support payments may cover an amount up to 5% of the New Home Contract Price and is subject to a cap of $50,000.

Supporting documents

You must provide copies of the following documents to support your application:

  • A signed Domestic Building Contract or Agreement with your nominated eligible liquidated builder (see the list of eligible liquidated builders approved by the Victorian Government). If you are unsure if the documents from your nominated eligible liquidated builder meet the criteria of a signed Domestic Building Contract or Agreement, provide all relevant agreements you signed with your eligible liquidated builder.
  • A final statement or progress statement from your nominated eligible liquidated builder (showing amount(s) paid which may have been in instalments) under your Domestic Building Contract or Agreement. These statements need to clearly show that the full amount required to be paid under the Domestic Building Contract or Agreement has been paid. If you do not have a final statement, official receipts from your eligible liquidated builder showing evidence of payment of your deposit may be accepted. Invoices and bank transaction statements will not be accepted.

Application process

Applications opened on 15 April 2024 and will close at 4 pm on 20 June 2024. The application process is outlined below:

Step 1: Submit the application.

Step 2: Application is assessed by DGS (more information may be requested, if required).

Step 3: Customers receive an outcome notification. Applicants will be notified of the outcome of their application within 90 days of submission, should the Victorian Government have assessed the liquidated builder as being eligible at the time of submission. Individual notifications about application outcomes are subject to all attachments and information provided.

Step 4: Terms and conditions form signed by the customer and bank details submitted for payment. Where multiple owners are involved, co-signatories to the contract are given up to 10 days to either support or challenge the application process.

Step 5: Payment made to customer(s).

Application guidelines

Before applying for the Liquidated Builders Customer Support Payment Scheme, read the funding guidelines and frequently asked questions.

Eligible liquidated builders

Current list of eligible liquidated builders part of the re-opened scheme:

  • AJ & JR Lynch Pty Ltd
  • Anthony Tarabene Bespoke Homes
  • Apex Homes Australia Pty Ltd
  • Barrett Property Group Pty Ltd
  • Barrett Property Group Western Region Pty Ltd
  • Bentley Homes
  • Blint Builders
  • BPS Property Group Pty Ltd
  • Chatham Homes 
  • Hallbuild Pty Ltd (trading as Hallbury Homes)
  • Hallbury Homes
  • Hotondo Homes (Horsham)
  • Montego Homes
  • NM Construction
  • PDH Vic Pty Ltd
  • PDH Displays Pty Ltd
  • PDH Projects Pty Ltd
  • Pivot Construction
  • Rawdon Hill
  • River Dale Building Group Pty Ltd (trading as Chatham Homes)
  • Snowdon Developments

Other builders which become eligible for the Liquidated Builders Customer Support Payment Scheme will be available on this website.

More information

For more information and support, email customer.support@dgs.vic.gov.au

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