5.1. DLOs facilitate efficient communication and an effective working relationship between a Minister’s office and the department that serves them by:
- identifying the particular style and practice preferences of the Minister and communicating them to the department to ensure that the requirements are met in a timely manner
- ensuring that paper flows are appropriately routed and tracked, including correspondence, briefs and other products
- facilitating a timely flow of information and advice in relation to Cabinet, including briefings and submissions, and legislative and parliamentary business, including parliamentary questions and briefings
- providing clarification on requests for information and advice, contributing to quality assurance of products in relation to both timeliness and format, and liaising with the department on requested changes
- communicating information about key positions and their responsibilities within both the office and the department to ensure that requests for information and advice are appropriately and efficiently directed
- identifying opportunities to improve administrative, operational and communication protocols between the department and the office.
Updated