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Building Monitor

The Building Monitor is an independent advocate for consumers to improve their experience of the building system.

The Building Monitor provides a voice for domestic building consumers and advocates for improvements to the building system on behalf of consumers.

The Building Monitor consults extensively with consumers, consumer advocates, industry experts and government stakeholders to identify improvements to the building system.

The Building Monitor:

  • Consults with Victorians through a consumer reference group and other forums.
  • Makes recommendations to Government on ways to address problems faced by building consumers.
  • Consults and advises department policy makers in the development of the overarching framework for building system reform and legislation.
  • Accesses and analyses data held by government agencies to identify trends and areas where consumers need better protection.

The Building Monitor does not represent consumers on individual issues, and does not duplicate the work of regulators and dispute resolution agencies, which will continue to respond to individual consumer matters.

Strategic Plan

The Building Monitor’s Strategic Plan 2024-2025 sets a vision, mission, and values to guide the initiatives for the year. Please see the link below to download the plan.

DTP Building Monitor Strategic Plan
PDF 2.4 MB
(opens in a new window)

Tell us your building story

Visit Engage Victoria: https://engage.vic.gov.au/tell-us-your-building-story(opens in a new window)

Contact

Email: Info.buildingmonitor@transport.vic.gov.au

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