5 Workforce projections

The financial and insurance services industry is projected to have 17,500 new workers enter the workforce by 2028.

Workforce projections: 3-year and 10-year outlook

Workforce projections – industry

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

9,700

56%

7,800

44%

17,500

2025 to 2035

32,200

54%

27,600

46%

60,000

Workforce projections – Victoria

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

143,000

38%

230,000

62%

373,000

2025 to 2035

650,000

45%

804,000

55%

1,454,000

Note: Totals may not sum exactly due to rounding.

New workers expected⁵ by industry subdivision from 2025 to 2028

Industry subdivision

Number of workers

VET

Higher education

No post-school qualifications

Finance

7,400

16%

64%

20%

Auxiliary finance and
insurance services

6,800

22%

63%

15%

Insurance and superannuation
funds

3,200

24%

55%

21%

Occupations with high new workers expected⁵ with direct TAFE study pathways⁶ from 2025 to 2028

Occupation
(ANZSCO4)

New workers expected5

TAFE pathways into occupation6

Available under Free TAFE7

Credit and loans officers

1,840

Certificate IV in Finance and Mortgage Broking

-

Financial investment advisers and managers

1,400

Higher education qualification required

-

Bank workers

1,100

Certificate IV in Finance and Mortgage Broking

-

Financial brokers

1,100

Diploma of Finance and Mortgage Broking Management

-

Certificate IV in Finance and Mortgage Broking

-

Insurance, money market and statistical clerks

740

Higher education qualification required

-

Inner metropolitan (within metropolitan Melbourne) and Barwon (within regional Victoria) are expecting the highest share of new workers

New workers expected⁵ for financial and insurance services, by region⁸, from 2025 to 2028

New workers expected – industry

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Industry

9,700

7,800

17,500

5%

New workers expected – Metropolitan Melbourne

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Metropolitan Melbourne

9,100

7,000

16,200

92%

Inner metropolitan

6,600

4,900

11,500

71%

Eastern metropolitan

530

550

1,100

7%

Western metropolitan

670

350

1,000

6%

Inner south-east metropolitan

460

530

990

6%

Southern metropolitan

400

400

800

5%

Northern metropolitan

430

300

730

5%

New workers expected – Regional Victoria

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Regional Victoria

610

750

1,400

8%

Barwon

310

240

560

41%

Gippsland

120

100

220

17%

Loddon Campaspe

60

160

220

16%

Central Highlands

70

70

140

10%

Ovens Murray

70

40

100

8%

Goulburn

10

40

50

4%

Great South Coast

-10

40

30

2%

Mallee

-10

40

30

2%

Wimmera Southern Mallee

0

20

10

1%

Note: Totals may not sum exactly due to rounding.

  • 92 per cent of new workers expected for the industry will be located within metropolitan Melbourne, with inner metropolitan and Eastern metropolitan with the highest share of new workers
  • 8 per cent of new workers expected for the industry will be located within regional Victoria, with Barwon and Gippsland with the highest share of new workers.

Updated