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Free support now available for rental disputes in Victoria

A new, free service has launched to help Victorians quickly resolve simple rental disputes.

Published:
Monday 23 June 2025 at 4:11 pm
Rental Dispute Resolution Victoria, a new pathway for resolving rental disputes

Victorian renters and rental providers now have a fast and free service to help resolve simple rental disputes.

Launched today, Rental Dispute Resolution Victoria (RDRV) is a dispute resolution service to help settle disputes over bonds, compensation, repairs, and excessive rents.  

Victorians can access RDRV by phone, online, or in person. Experts are available to:

  • provide information
  • contact the other party to seek a resolution
  • and support both renters and rental providers throughout the process.

The free service offers a faster, more accessible pathway to a fair outcome, and is available to anyone experiencing a rental dispute.

It provides an alternative to more costly options, such as Victorian Civil and Administrative Tribunal (VCAT) hearings.

Visit the RDRV website to learn how they can help:

RDRV is a part of VCAT.

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