Health care and social assistance skills and workforce snapshot

Date:
19 Aug 2026

1 Industry snapshot

Health care and social assistance skills and workforce snapshot

Workforce overview

Victoria’s largest employing industry:

  • 595,000 people employed
  • 15.8% of the Victorian workforce.

Top employing jobs in the industry:

  • Registered nurses
  • Aged and disabled carers.

Workforce profile

  • Predominantly female and culturally diverse workforce
  • Higher proportion of workforce is aged 50 or over (33% compared to 29% statewide)
  • A higher share of workers hold a higher‑education qualification (56%) compared with 41% statewide.

Projections

Victoria’s top growing industry:

  • 90,000 new workers expected by 2028
  • Growing at a rate of 2.8% per year to 2028 – higher than the state average
  • Social assistance services industry subdivision is expecting the highest share of new workers.

Top growing jobs in the industry are:

  • Ageing and disability carers, +14,800 workers by 2028
  • Registered nurses, +9,300 workers by 2028.

Regional outlook

Regions expecting the highest share of new workers:

  • Melbourne: Inner metropolitan Melbourne and Northern metropolitan Melbourne
  • Regional Victoria: Barwon and Gippsland.

Skills demand

The occupations in highest demand in the industry have diverse skill requirements:

  • Higher skilled jobs are aligned with higher retention rates and higher median earnings.

Most in-demand industry specific skills:

  • Nursing and patient care
  • General medicine.

Skills supply

Popular vocational education and training courses:

  • Certificate III in Early Childhood Education and Care
  • Certificate IV in Disability Support.

Popular university study areas:

  • General nursing
  • Paramedical studies.

2 Introduction

About the health care and social assistance industry

About these reports

These reports provide a point in time, data-driven overview of the workforce and skills for each industry.

The report does not provide a complete view of workforce dynamics within the industry. Its purpose is to support ongoing efforts to address workforce and skilling demands and to identify opportunities within the health care and social assistance industry.

Report coverage

This report focuses on the health care and social assistance industry and the occupations relevant to the industry, categorised using the Australian Bureau of Statistics (ABS) classification of industries (ANZSIC) and occupations (ANZSCO).

Coverage in this report is limited to employment in the industry and sectors as defined by the ABS, noting some occupations are almost exclusively associated with an industry, such as surgeons in the health services sector, while others, such as accountants, are associated with many industries.

Furthermore, industry classifications rarely encompass the full nature of the work (and therefore skills) associated with a given industry. Therefore, ABS definitions of industries or sectors may not align with the definitions used by an industry association.

Key sectors of the industry

The health care and social assistance industry provides essential care and services for all Victorians. These services ensure that fundamental human needs are met across a range of interconnected areas.

The key sectors within the health care and social assistance industry are:

  • Early childhood education and care – includes before and after school care, family day care, kindergarten, long day care, occasional care, and nannying and babysitting
  • Community services – includes aged care, disability care, family services and allied health workforce
  • Housing and wellbeing – includes homelessness, out of home care, migrant support services, public health prevention, social and affordable housing, youth work, Aboriginal affairs and veterans affairs
  • Hospital and medical services – includes ambulance, dentistry, general practice, hospitals, outpatient care, pathology, and diagnostic and public mental health services
  • Allied health services – includes audiology, chiropractic, optometry, osteopathy, physiotherapy, pharmacy, psychology and speech pathology.

3 Workforce profile

Health care and social assistance is Victoria’s largest employing industry, with a high share of females and workers with higher-education qualifications.

Employment

Employment by industry in 2025

  • 595,000 employed1
  • 15.8% Victorian employment share
  • 1st share rank.

Employment by industry subdivision in 2025

Industry subdivision

Number of workers

Medical and other health care services

182,000

Social assistance services

173,000

Hospitals

164,000

Residential care services

76,000

Workforce profile

Note: Percentages may not add up to exactly 100% due to rounding.

Age distribution in 2021

Age profile – industry

Age

Percentage of workers

15 to 24 years

9%

25 to 49 years

58%

50 years and over

33%

Age profile – all industries

Age

Percentage of workers

15 to 24 years

14%

25 to 49 years

57%

50 years and over

29%

Sex distribution² in 2021

Sex distribution – industry

Sex

Percentage of workers

Female

78%

Male

22%

Sex distribution – all industries

Sex

Percentage of workers

Female

49%

Male

51%

Highest level of education in 2021

Highest level of education – industry

Education

Percentage of workers

VET

30%

Higher education

56%

No post-school qualifications

14%

Highest level of education – all industries

Education

Percentage of workers

VET

30%

Higher education

41%

No post-school qualifications

29%

Workforce diversity

First Nations employment in 2021

Group

Percentage identifying as First Nations

Industry

0.8%

All industries

0.7%

Working age population

0.9%

Speaks a language other than English³ in 2021

Group

Percentage speaking a language other than English at home

Industry

29.7%

All industries

27.4%

Working age population

34.4%

Needs assistance with core activities⁴ in 2021

Group

Percentage needing assistance with core activities

Industry

1.1%

All industries

0.9%

Working age population

3.2%

4 Top employing occupations

Registered nurses is the top employing occupation in the industry, with a mostly female, part-time employed, higher education-qualified workforce.

Largest employing occupations within the industry by sex, employed part-time and highest education attainment

Note: Percentages may not add up to exactly 100% due to rounding.

Number employed by sex², ABS Census 2021

Occupation

Number of workers

Percentage male

Percentage female

Registered nurses

63,000

11%

89%

Ageing and disability carers

48,000

23%

77%

Receptionists

24,600

5%

95%

Nursing support and personal care workers

22,500

18%

82%

Child carers and early childhood educators

21,200

3%

97%

General practitioners and resident medical officers

15,800

51%

49%

Enrolled and mothercraft nurses

11,400

10%

90%

Welfare support workers

11,400

21%

79%

General clerks

8,400

10%

90%

Physiotherapists

7,000

34%

66%

Percentage working part-time in 2021

Occupation

Percentage working part-time

Registered nurses

59%

Ageing and disability carers

69%

Receptionists

72%

Nursing support and personal care workers

67%

Child carers and early childhood educators

53%

General practitioners and resident medical officers

27%

Enrolled and mothercraft nurses

65%

Welfare support workers

42%

General clerks

59%

Physiotherapists

37%

Highest educational attainment in 2021

Occupation

Percentage VET

Percentage higher education

Percentage no post-school qualification

Registered nurses

11%

87%

2%

Ageing and disability carers

58%

22%

20%

Receptionists

32%

20%

48%

Nursing support and personal care workers

57%

23%

20%

Child carers and early childhood educators

52%

36%

12%

General practitioners and resident medical officers

0%

100%

0%

Enrolled and mothercraft nurses

86%

11%

3%

Welfare support workers

46%

44%

10%

General clerks

36%

27%

37%

Physiotherapists

0%

100%

0%

5 Workforce projections

The health care and social assistance industry is projected to have the largest share of new workers by 2028.

Workforce projections: 3-year and 10-year outlook

Workforce projections – industry

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

51,000

57%

38,900

43%

90,000

2025 to 2035

219,000

60%

144,000

40%

363,000

Workforce projections – Victoria

Time period

Employment growth

Retirements

New workers expected5

No.

Share

No.

Share

2025 to 2028

143,000

38%

230,000

62%

373,000

2025 to 2035

650,000

45%

804,000

55%

1,454,000

Note: Totals may not sum exactly due to rounding.

New workers expected⁵ by industry subdivision from 2025 to 2028

Industry subdivision

Number of workers

VET

Higher education

No post-school qualifications

Social assistance services

32,700

44%

41%

15%

Medical and other health care
services

27,700

22%

62%

16%

Hospitals

22,100

19%

70%

11%

Residential care services

7,800

46%

36%

18%

Occupations with high new workers expected⁵ with direct TAFE study pathways⁶ from 2025 to 2028

Occupation
(ANZSCO4)

New workers expected5

TAFE pathways into occupation6

Available under Free TAFE7

Aged and disabled carers

14,800

Certificate III in Health Services Assistance

✓

Certificate II in Community Services

-

Certificate III in Sterilisation Services

-

Registered nurses

9,300

Higher education qualification required

-

Nursing support and personal care workers

3,900

Certificate III in Health Services Assistance

✓

Certificate III in Sterilisation Services

-

Certificate II in Community Services

-

Child carers

3,800

Certificate III in Early Childhood Education and Care

✓

Certificate IV in School Based Education Support

✓

Certificate III in Health Services Assistance

✓

Psychologists

2,900

Higher education qualification required

-

Northern metropolitan (within metropolitan Melbourne) and Barwon (within regional Victoria) are expecting the highest share of new workers

New workers expected⁵ for health care and social assistance, by region⁸, from 2025 to 2028

New workers expected – industry

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Industry

51,000

38,900

90,000

24%

New workers expected – Metropolitan Melbourne

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Metropolitan Melbourne

40,900

28,500

69,000

77%

Northern metropolitan

8,400

5,100

13,500

19%

Inner metropolitan

8,100

5,300

13,400

19%

Eastern metropolitan

6,500

5,500

12,000

17%

Western metropolitan

7,900

3,800

11,700

17%

Southern metropolitan

6,500

5,300

11,700

17%

Inner south-east metropolitan

3,500

3,500

6,900

10%

New workers expected – Regional Victoria

Employment growth
2025 to 2028

Retirements
2025 to 2028

New workers expected 2028

Share of total new workers expected

Regional Victoria

10,500

10,400

21,000

23%

Barwon

3,400

2,500

5,800

28%

Gippsland

1,600

1,700

3,300

16%

Loddon Campaspe

1,600

1,600

3,200

15%

Central Highlands

1,700

1,400

3,000

15%

Ovens Murray

710

840

1,500

7%

Goulburn

580

790

1,400

7%

Great South Coast

420

730

1,200

6%

Mallee

370

610

980

5%

Wimmera Southern Mallee

240

370

610

3%

Note: Totals may not sum exactly due to rounding.

  • 77 per cent of new workers expected for the industry will be located within metropolitan Melbourne, with Northern metropolitan and Inner metropolitan with the highest share of new workers
  • 23 per cent of new workers expected for the industry will be located within regional Victoria, with Barwon and Gippsland with the highest share of new workers.

6 Top growing occupations

Top growing jobs in the industry have diverse skills requirements, with higher skilled jobs aligned with higher earnings and stronger retention rates.

Occupations with the highest new workers expected within the health care and social assistance industry

Occupations with highest new workers expected5

New workers expected5
2025 to 2028

Skill level9

Annual median earnings10

Retention rate11

Ageing and disability carers

14,800

4

$75,374

83.3%

Registered nurses

9,300

1

$109,174

91.9%

Receptionists

5,100

4

$60,237

78.1%

Nursing support and personal care workers

3,900

4

$66,456

81.8%

Child carers and early childhood educators

3,800

3,4

$59,405

84.1%

General clerks

3,000

4

$67,860

79.1%

Psychologists

2,900

1

$98,020

89.1%

Health and welfare services managers

2,200

1

$102,913

86.1%

Social workers

2,100

1

$95,794

89.6%

Welfare support workers

2,100

2

$87,781

83.7%

7 Skills needs

Skills in demand within the industry are changing, with nursing and patient care the most in-demand industry-specific skill.

Industry-specific skill demand

The most in-demand skills are nursing and patient care, general medicine, and health care procedure and regulation. Communication, initiative and leadership, and personal attributes (e.g. right attitude/mindset) are also important, with over 70 per cent of job advertisements within the industry mentioning one or more of these skills.

Most mentioned industry-specific skills in 2024 as a share of job advertisements

Industry-specific skill

Share of job ads

Nursing and patient care

23.1%

General medicine

19.4%

Health care procedure and
regulation

17.0%

Emergency and intensive
care

11.2%

Community and social work

10.9%

Home health care and
assisted living

7.6%

Patient education and
support

6.9%

Physical therapy

6.5%

General medical tests and
procedures

6.0%

Obstetrics and
gynaecology

5.0%

Growing skills mentions within the industry

Skills increasingly being mentioned in job advertisements within the health care and social assistance industry are occupational health and safety, food and beverage, and infectious diseases.

Note: these exclude industry-specific skills already identified as being in high demand.

Growing skills as a percentage point difference in job advertisement mentions from 2019 to 2024

Industry-specific skill

Percentage of job ad mentions in 2019

Percentage of job ad mentions in 2024

Difference

Occupational health and safety

1.4%

7.7%

6.3%

Food and beverage

2.4%

4.5%

2.1%

Infectious diseases

2.4%

4.3%

1.9%

Health information management and medical records

2.9%

4.5%

1.6%

Recruitment

0.1%

1.7%

1.6%

Process improvement and optimisation

2.8%

4.3%

1.5%

Health care administration

5.1%

6.5%

1.4%

Scheduling

0.5%

1.9%

1.4%

Billing and invoicing

1.7%

3.1%

1.4%

Administrative support and clerical tasks

6.8%

7.8%

1.0%

8 Training activity

Popular courses and study areas linked to this industry include the Certificate III in Early Childhood Education and Care (VET) and General Nursing (HE).

Government-funded VET courses⁶

The Certificate III in Early Childhood Education and Care, Certificate IV in Disability Support and Certificate III in Individual Support are among the most popular VET courses in the industry.

Clicking the link will take you to the Victorian Skills Gateway(opens in a new window), where you can find further information about the course, entry requirements, training providers and financial supports available.

University study areas

Popular university study areas aligned with this industry include general nursing, paramedical studies and nursing, not elsewhere classified (n.e.c.).

Field of education (FoE)

FoE

060301

General nursing

069905

Paramedical studies

060399

Nursing, n.e.c.

060303

Midwifery

061309

Community health

060311

Aged care nursing

060315

Mothercraft nursing and family and child health nursing

061305

Indigenous health

090507

Care for the aged

090509

Care for the disabled

9 Appendix 1: Data notes

1. Employed: Refers to the estimated number of workers in the industry (working one or more paid hours per week) at the close of the financial year. The estimate is derived using the average of past observations.

2. Sex distribution: In the 2021 Census, respondents could select 1 of 3 options for the sex question: male, female or non-binary sex. Census data is only available for responses recorded as male or female.

3. Speaks a language other than English: Refers to individuals who use a non-English language in their household. The ABS collects this data through the Census.

4. Workers who need assistance with core activities: Are workers with a profound or severe core activity limitation in one or more areas of self-care, mobility and communication.

5. New workers expected: Refers to the estimated number of people needed to enter the workforce in each industry, occupation or region over a specified timeframe. It combines 2 elements:

  • Employment growth – new jobs created as businesses and services expand
  • Retirements – workers aged over 50 who are expected to permanently leave the workforce, based on patterns observed in tax and census data.

This figure shows how many new workers may be needed to both fill new roles and replace people exiting due to retirement. These are projections – informed estimates based on past trends, government policy and population forecasts.

6. TAFE study pathways: Refers to government-funded Vocational Education and Training (VET) courses that upon completion, provide a pathway into occupations. These pathways include courses at the same or lower skill level than the related ANZSCO 4-digit occupation or courses at a higher skill level with no barriers to entry such as prior qualifications or prerequisites. VET course pathways reflect funding as of November 2025 and the courses included in the 2026 Training Needs List. Funding for VET courses is regularly updated and is subject to change.

7. Free TAFE: Refers to Vocational Education and Training (VET) courses for which the Victorian Government provides free tuition for eligible students. The Free TAFE list reflects funding as of November 2025 and courses included in the 2026 Training Needs List. Funding for VET courses is regularly updated and is subject to change.

8. Regions: Are groupings of local government areas (LGAs) that align to the Victorian Government’s regional partnerships and former metropolitan partnerships.

9. Skill level: Reflects the level of educational attainment, training or experience needed to perform an occupation’s tasks. Skill levels:

  • Skill level 1: Occupations typically require a bachelor’s degree or higher
  • Skill level 2: Occupations typically require an associate degree, Advanced Diploma or Diploma
  • Skill level 3: Occupations typically require a Certificate III (including apprenticeship) or a Certificate IV
  • Skill level 4: Occupations typically require a Certificate III (non-apprenticeship pathway) or a Certificate II
  • Skill level 5: Occupations typically require a Certificate I or compulsory secondary education.

10. Median earnings: Is the estimated annual median earnings of full-time non-managerial employees in a selected occupation across Australia, based on ABS data from May 2023.

11. Retention rate: Measures the proportion of workers who remain in the same occupation from one financial year to the next, based on ATO data from 2021 to 2022.

9 Appendix 2: Data sources

Industry snapshot

Workforce overview

Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Workforce profile

  • Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025
  • ABS, Census, Age in five-year groups by sex, ANZSIC1, 2021
  • ABS, Census, Level of highest educational attainment, ANZSIC1, 2021.

Projections

Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Regional outlook

Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Skills demand

Lightcast, ANZ Postings, Victorian Skills Authority's analysis, 2024.

Skills supply

  • NCVER, Total VET Activity (TVA) program enrolments, government-funded courses in Victoria, 2015 to 2023, VOCSTATS
  • Australian Government Department of Education, higher education student enrolment by 6-digit ASCED Field of Education, 2024.

Workforce profile

Employment

Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Workforce profile

  • ABS, Census, Age in five-year groups by sex, ANZSIC1, 2021
  • ABS, Census, Level of highest educational attainment, ANZSIC1, 2021.

Workforce diversity

  • ABS, Census, Indigenous status ANZSIC1, 2021
  • ABS, Census, Language used at home, ANZSIC1, 2021
  • ABS, Census, Indigenous status ANZSIC1, 2021.

Top employing occupations

  • ABS, Census, Age in five-year groups by sex, ANZSIC1, 2021
  • ABS, Census, Industry of employment and labour force status by state, ANZSIC1, ANZSCO4, 2021
  • ABS, Census, Level of highest educational attainment, ANZSIC1, 2021.

Workforce projections

  • Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Top growing occupations

Employment

Victorian Skills Authority, Total new workers expected modelling, based on DJSIR employment projections, 2025.

Skill level

ABS, Census, Occupation skill level (OCSKP), ANZSCO4, 2021.

Annual median earnings

ABS, Survey of employee earnings and hours, May 2023.

Retention rate

Australian Taxation Office, Occupation transition 2010 to 2011 to 2021 to 2022 income years.

Skills needs

  • Lightcast, ANZ Postings, Victorian Skills Authority's analysis, 2024 and 2019 to 2024.

Training activity

  • NCVER, Total VET Activity (TVA) program enrolments, government-funded courses in Victoria, 2015 to 2023, VOCSTATS
  • Australian Government Department of Education, higher education student enrolment by 6-digit ASCED Field of Education, 2024.