Read DSCV's policies on client privacy, our client charter, and how to make a complaint about the service.
If you have questions about mediation, how and when we can help, and/or training services, please consult the relevant webpages.
Privacy policy - the Dispute Settlement Centre of Victoria
All client information collected by the DSCV will be managed in accordance with the information privacy principles pursuant to the Privacy and Data Protection Act 2014 (Vic).
Complaints policy
The DSCV complaints policy outlines what to do if you would like to make a complaint about DSCV services, including the conduct of our officers or mediators.
Updated