How retirement village conciliation works
Find out more about eligibility and the process for retirement village conciliation.
About VicAssist Retirement Villages
Dispute resolution support for retirement villages.
Updated
Retirement village dispute support
Get help with managing disputes in your retirement village community
Support is available to help residents and village management
The Victorian Government provides a specialist conciliation service for residents and operators of retirement villages to help manage disputes fairly. If you are unable to resolve the dispute through your village or Consumer Affairs Victoria, VicAssist Retirement Villages is your next step.