CFA: An increase in the number of community members engaging with CFA
Whilst the FSIM notes that this measure is seasonal, with quarters 2 and 3 generally reflecting higher baselines and results, it deems CFA has demonstrated a notable achievement during this reporting period against its baseline and relative to Q1 of previous years.
CFA reported that 25,585 community members engaged with CFA in Q1 2025–26, against a baseline of 14,844. This result is a 72% increase above the baseline for this quarter.
Figure 1: Number of community members engaged with CFA.
CFA: Road accidents rescue response times meeting benchmark (target 90%)
CFA reported that 41 incidents were attended by accredited road accident rescue brigades in Q1 2025–26, with 39 of these responses occurring within CFA time benchmarks. CFA has consistently exceeded the sector target of 90%, since this indicator was reported on from Q2 2024–25.
Figure 2: Road accident rescue response times meeting benchmark (target 90%).
CFA: Increase in hazard reporting within CFA locations (YTD)
CFA reported a result of 115 in hazard reporting for Q1 2025–26, which is an increase of 59.72% against the baseline. The result for this quarter is also an 11.66% increase on Q1 2024–25. CFA advised the Q1 2025–26 result can be partly attributed to Section 29 annual inspections, which commenced in July 2025.
Figure 3: Increase in hazard reporting within CFA locations (YTD)
FRV: Percentage of response times to EMR within 9.2 minutes (90%)
FRV reported a 95.28% response time to EMR within the target benchmark of 9.2 minutes for Q1 2025–26. FRV has consistently exceeded the target benchmark of 90% since this measure was first reported on in 2020–21.
Figure 4: Percentage of EMR response times within the benchmark of 9.2 minutes
Updated