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About the Emergency Recovery Resource Portal

We are committed to providing helpful, informative and relevant resources and information to communities and agencies about recovery in Victoria.


The Emergency Recovery Resource Portal (ERRP) is for the disaster recovery workforce. Its purpose is to better enable community-led recovery and resilience practices.

The ERRP provides:

  • a central point of access to key recovery resources and guidance
  • helpful, relevant resources for communities and agencies supporting recovery in Victoria.

We commit to adapting and improving these recovery resources to reflect best practice.

For information about the limitations of the resources on the ERRP, please read this disclaimer.

A community-led approach and ethos

Community-led recovery recognises that every community, disaster and recovery experience will be different. The priorities and time frames of affected communities should lead recovery.

Recognising the connection between recovery and resilience

Good recovery practices enable and invest in resilience for communities. This happens from local recovery activities through to state wide reform and improvements.

Register as an ERRP stakeholder

If you are a disaster recovery practitioner in Victoria, and would like to stay informed and support improvements to the ERRP, please consider becoming an ERRP stakeholder.

By registering as an ERRP stakeholder, you agree to be contacted from time to time with updates and may be invited to participate in:

  • surveys
  • discussions
  • disaster recovery networking events

Register as a ERRP stakeholder(opens in a new window)

There is more to come

The ERRP will develop over time to help guide people supporting disaster recovery. This includes better access to information for people and communities recovering from disasters.

Recovery supporters and practitioners, from community and government designed the ERRP for themselves. Further input from users helps to improve the relevance of the portal. It also helps us to understand and strengthen the way it gets used to improve recovery outcomes.

Provide feedback and suggestions through the form below to help the ERRP improve.

Enquiries and feedback form

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The Department of Government Services (the Department), on behalf of the Department of Justice and Community Safety, collects the information that you provide with this enquiry form. We use the information you provide to respond to your enquiry.

You can request access to, and corrections of, any personal information provided in this form. To request access or correction, please email us

The Department is using the services of Drupal 9 to administer this form. The information that you provide is stored on the Microsoft Azure infrastructure in Sydney, Australia. For more information on the Department’s handling of any personal information, please refer to the Privacy Statement.

If you do not provide all or part of the information requested, we may not be able to contact you about your enquiry. Please email us if you want to use an alternative mechanism to the online form.