Message us online
We’ll do our best to get back to you within 5 business days, but at the present time responses may take longer than usual.
Call us
The fastest and preferred option is to contact the customer contact centre on 1300 652 879 or 132 VIC (132 842)
9 am - 4 pm, Monday to Friday (except public holidays)
Translation and Interpreting Service (TIS)
Call the TIS on 13 14 50 and ask them to call the Working with Children Customer Support Line.
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us using the NRS.
Step 1:
Use your preferred NRS call channel detailed on NRS call numbers and links.
Step 2:
Provide the NRS with our phone number 1300 652 879 or 132 VIC (132 842).
For more information visit: About the National Relay Service
Write to us
Working with Children Check Victoria
Department of Government Services
GPO Box 1915
Melbourne VIC 3001
Updated
