Thank you to all the sessional services who have been working through the transition from paper-based collection methods to using Arrival for digital attendance data collection.
Almost 1,000 people attended the 9 information sessions we held to support this transition. We want to acknowledge the effort from participants demonstrating an ongoing commitment to implement digital attendance data collection through Arrival.
Services are providing useful and constructive feedback about their transition experiences on a range of features, including the sign in and sign out functionality. In response to this feedback, we are working through identified issues and will provide further advice as it becomes available.
In the meantime, services should continue using paper-based methods for attendance.
Services using third party software for attendance
The department is continuing to work with kindergarten management software (KMS) providers that express an interest in integrating with Arrival and can meet the associated security requirements.
The department has signed data-sharing agreements with several KMS providers to date, including Kidsoft, Enrol Now, Xplor/Qikkids, Xap, Kinderloop and OWNA.
Where there is a data-sharing agreement in place, attendance data will flow directly from the KMS into Arrival.
We will continue to send email updates to services that are using a third-party KMS to record attendance data.
Updated guidance and support
Updated guidance and support for using Arrival is available through the ‘Help’ link at the top right-hand corner of your Arrival system screen.
For more information and resources to support families using Arrival for sign in and sign out, refer to: Arrival: attendance data collection(opens in a new window).
For technical support when using the system, services should contact the Arrival Helpdesk:
Find out more
For further enquiries about using or accessing Arrival, contact the Arrival Implementation team by email: arrival.implementation@education.vic.gov.au(opens in a new window)
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