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Housing Registrar Regulatory Update Report 2021–22

The Regulatory Update Report 2021-22 provides an overview of the activities and projects we have undertaken to deliver our Corporate Plan 2020-22.

Date:
August 2022

Foreword

The Regulatory Update Report provides information on regulatory activities and performance of the Housing Registrar for the 2021-22 financial year, including delivery of the Corporate Plan 2020–22.

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Introduction

The Regulatory Update Report 2021-22 provides an overview of the activities and projects we have undertaken to deliver our Corporate Plan 2020-22.

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Our performance framework

In 2018-19, the Housing Registrar developed a regulatory performance framework identifying key performance indicators (KPIs).

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Priority 1

Organisational excellence.

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Priority 2

Better regulation.

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Priority 3

Strong partnerships and engagement.

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Sector survey results

We proactively seek feedback from registered agencies to promote greater accountability, transparency and continuous improvement opportunities in our regulatory approach and impact.

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Reviewed 05 September 2022

Housing Registrar Regulatory Update Report 2021–22

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