7 Skills needs

Skills requirements within the industry are varied, with project management and administrative support and clerical tasks being the most in-demand.

Industry-specific skill demand

The most in-demand skills are project management and administrative support and clerical tasks. Communication, initiative and leadership, and personal attributes (e.g., the right attitude or mindset) are also important, with over 80 per cent of job advertisements within the industry mentioning one or more of these skills.

Most mentioned industry-specific skills in 2024 as a share of job advertisements

Industry-specific skill

Share of job ads

Project management

44.7%

Administrative support
and clerical tasks

20.6%

Community and social work

9.4%

Procurement

8.9%

Business leadership

7.5%

Urban and regional
planning

7.3%

First aid

6.8%

Cybersecurity

5.6%

Document management

5.5%

Environment and resource
management

5.3%

Growing skills mentions within industry

Skills increasingly being mentioned in job advertisements within the public administration and safety industry include business analysis and teaching.

Note: these exclude industry-specific skills already identified as being in high demand.

Growing skills as a percentage point difference in job advertisement mentions from 2019 to 2024

Industry-specific skill

Percentage of job ad mentions in 2019

Percentage of job ad mentions in 2024

Difference

Business analysis

6.7%

10.7%

4.0%

Teaching

2.4%

6.3%

3.9%

Policy analysis, research and development

7.1%

10.2%

3.1%

Process improvement and optimisation

5.1%

8.0%

2.9%

Inventory and warehousing

0.4%

3.0%

2.6%

Office management

2.1%

4.7%

2.6%

Safety and security

1.1%

3.7%

2.6%

Public relations

1.1%

3.6%

2.5%

Business operations

6.7%

9.0%

2.3%

Business management

4.6%

6.8%

2.2%

Updated