- Date:
- 5 June 2025
The Country Fire Authority (CFA) and Fire Rescue Victoria (FRV) have provided their quarterly fire service performance updates for the quarter 3 (Q3) 2024-25 reporting period (1 January 2025 to 31 March 2025) to the Fire Services Implementation Monitor (FSIM).
In this quarter the CFA reported on 24 indicators and FRV reported on 25 measures.
The FSIM has reported on select results based on the following criteria:
Demonstrates a notable achievement
- CFA: Increase in percentage of structure fires contained to room of origin (indicator 2.2.1).
- CFA: Road accident rescue response times meeting benchmark (indicator 2.4.1).
- FRV: Percentage of response to emergency medical response (EMR) within 9.2 minutes (target 90%) (measure 2.1.3a).
Continuing off-track trend over repeated quarters
- FRV: Percentage of response to structure fire incidents within 7.7 minutes (target 90%) (measure 2.1.3a).
Significant change from the previous quarter (positive or negative change outcome)
- CFA: A decrease in workplace injuries (volunteer operational activity) (indicator 3.1.2) – Q3 results demonstrated a significant increase against the quarter 2 (Q2) results for this indicator, which reflect a negative change outcome. Note that for this indicator, the CFA deems a lower result as desirable.
- CFA: Increase delivery of operational training to CFA volunteers (indicator 3.4.7) – Q3 results demonstrated a significant decrease against the Q2 results for this indicator, which reflect a negative change outcome. Note that for this indicator, the CFA deems a higher result as desirable.
- FRV: Number of people engaged by Fire Equipment Services (FES) (measure 1.3.2) – Q3 results demonstrated a significant decrease against the Q2 results for this measure, which reflect a negative change outcome.
- FRV: Total operational fleet availability (measure 2.1.3b) – Q3 results demonstrated a decrease against the Q2 results for this measure, which reflect a negative change outcome.
The FSIM acknowledges the CFA and FRV for their ongoing cooperation and active contribution to the FSIM’s monitoring and reporting activities.
1. Summary
Summary – Q3 2024-25 Fire Services Outcomes Framework Progress Report.
2. Outcomes framework Q3 results
The FSIM’s analysis of select results from Q3 2024-25 fire services performance measures.
3. Reader guide
Guide to reading CFA and FRV’s outcomes reports, and list of acronyms used in the report.
4. Appendix A: CFA’s Q3 2024-25 outcomes progress report
This is the CFA’s outcomes progress report for Q3 2024-25. This progress report includes results against the CFA’s quarterly outcome indicators.
5. Appendix B: FRV’s Q3 2024-25 outcomes progress report
This is FRV’s outcomes progress report for Q3 2024-25. This progress report includes results against FRV’s quarterly outcome measures.
Updated