2.2 Continuing off-track trend over repeated quarters

CFA: A decrease in workplace injuries (volunteer operational activity)

CFA reported a result of 89.6 in the rate at which workplace injuries (volunteer operational activity) became more frequent during Q4. While the result for this reporting period is lower than the Q3 result of 96.9, the off-track trend of this indicator for 2025-26 has involved a climb in the frequency rate since Q1. The FSIM also notes that the result for Q4 2025-26 is significantly higher than Q4 2024-25 of 48.3. CFA advised this difference may be due to increased operational activity during the significant fire season.

Figure 6: A decrease in workplace injuries (volunteer operational activity)

Figure 6 provides CFA’s quarterly results for the rate at which workplace injuries (volunteer operational activity) occurred during the period 2024-25 – 2025-26.
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FRV: Percentage of response to structure fire incidents within 7.7 minutes (target 90%)

FRV’s result for this measure in Q4 2025–26 represents the 23rd consecutive quarter where the benchmark target of 90% has not been met. Q1 2020–21 was the last quarter this benchmark was achieved (indicated in data callout in Figure 7). The Q4 2025–26 result of 87.1% was a 0.3% increase on the Q3 2025–26 result of 86.8%.

FRV advised during the previous reporting period that it was investigating initiatives to enhance response times, noting response time performance is dependent on a range of factors. The FSIM understands FRV is continuing with this analysis and has thus far concluded capital investment is needed to implement some identified initiatives, including changes to station layouts, increased appliance availability across the existing network and/or expanding the network through new stations.

Figure 7: Percentage of response to structure fire incidents within 7.7 minutes

Figure 7 provides FRV’s quarterly results for the percentage of response times to structure fire incidents within 7.7 minutes.
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Updated