7 Skills needs

Skills in demand within the industry are evolving, with technology and cloud solutions the most in-demand industry-specific skill.

Industry-specific skill demand

The most in-demand skills are cloud solutions, telecommunications and software quality assurance. Communication, initiative and leadership, and personal attributes (e.g. right attitude/mindset) are also important, with over 75 per cent of job advertisements within the industry mentioning one or more of these skills.

Most mentioned industry-specific skills in 2024 as a share of job advertisements

Industry-specific skill

Share of job ads

Cloud solutions

13.5%

Telecommunications

7.7%

Software quality
assurance

7.5%

Graphic and visual design
software

7.3%

User interface and user
experience design

7.0%

Cloud computing

6.6%

Accounting and finance
software

6.4%

Account management

6.3%

Artificial intelligence
and machine learning

5.6%

Engineering practices

5.3%

Growing skills mentions within the industry

Skills increasingly being mentioned in job advertisements within the information media and telecommunications industry are process improvement and optimisation, computer science and software development.

Note: these exclude industry-specific skills already identified as being in high demand.

Growing skills as a percentage point difference in job advertisement mentions from 2019 to 2024

Industry-specific skill

Percentage of job ad mentions in 2019

Percentage of job ad mentions in 2024

Difference

Process improvement and optimisation

12.1%

26.0%

13.9%

Computer science

10.5%

21.6%

11.1%

Software development

13.5%

24.2%

10.7%

Business solutions

7.5%

16.5%

9.0%

Data analysis

6.8%

13.2%

6.4%

Business analysis

11.1%

17.2%

6.1%

Other programming languages

1.8%

6.8%

4.9%

Product management

5.7%

10.4%

4.7%

Business strategy

14.5%

19.2%

4.6%

Business operations

9.0%

13.3%

4.3%

Updated